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Warehouse Assistant - Allenton, Derby
Are you looking for a Permanent job?
Salary - £24960
Shifts - Monday to Friday 07:30am - 5pm

Encore Personnel are seeking an outgoing, organised, and friendly customer support agent to work in a prestigious client in centre of Derby. To be responsible for movement/storage of product, unload/load vehicles. In this role you will interact directly with their customers to answer questions, solve problems, provide education, and maintain company's reputation for high-quality service.
Warehouse Assistant - Allenton, Derby

Responsibilities:

• The Customer Support Agent is responsible for competently and accurately processing the picking of customer orders.
• To cut and build samples including building swatches and display boards as well as maintaining stocks of samples to dispatch daily by post.
• The ability to use power tools to produce samples for example a Miter Saw, Table Saw, Drill etc.
• The role would also require some driving of the company van making the occasional deliveries so driving license required.
• Quality of product on all orders dispatched must be to the highest standard ensuring 100% Customer Satisfaction in all dispatches including Trade Counter, Customer Deliveries and all Third Party Distribution Orders are packed efficiently and safely for transport.
• Demonstrate and promote a proactive commitment to health & safety, wellbeing and the environment whilst complying with all laws and company policies as directed by warehouse manager / warehouse supervisor.

• 1 Years in Customer Service Role, particularly Face to Face.
• Ability to foster and maintain relationships.
• Positive, service oriented attitude.
• Ability to thrive in a fast paced and sometimes high pressure environment.
• Basic computer skills an advantage.
• Forklift license Experience in counter balance. (1 Years)
• Willingness to work independently or as part of a team.
• Excellent understanding of the English language is essential for this role.