Waitress / Waiter Coleraine, Northern Ireland
Job description
About us
Manor House Kilrea is a busy restaurant & golf club in the heart of Kilrea, Coleraine. We are professional, agile, innovative, and our goal is to encure our customers have the best posible experience while entering our doors. We do weddings, functions, parties, as well as day-today food and drink service. We are looking for a motivated, passionate individual to join our busy team..
Our work environment includes:
- Growth opportunities
- On-the-job training
- Lively atmosphere
- Safe work environment
- Flexible working hours
What we require:
- At least 18 years of age due to the nature of the work
- Good verbal and social skills
-Ability to work in a high paced environment
-Confident, patient, friendly and motivated individuals
Roles
We are hiring bar/waiting staff. They must have at least 1 Years experience in a similar environment.
With the nature of our business and opening hours, our demand for bar/waiting staff is the highest at the weekends. You will be expected to work a mix of week day lunchtime evening and weekend shifts.
Responsibilities:
· Read and learn our bar manual, menus, memorise our cocktail recipes
· Assist in creating imaginative drinks list and monthly drink specials
· Learn the basics of our food menus and be confident in taking guest food orders if and when necessary
· Responsible for setting up the bar/tables/functions appropriately on shift
· To assist your co-workers in getting prepped properly for the next service before finishing you shift
· Communicating with floor staff and management if any issues arise during service
· Maintain our high standards of drink and food serves ensuring consistency throughout your shift
· Confidently run a bar/waiting shift alongside other staff members during a steady/busy day/evening service keeping up with high standards of drinks you make, and the food you serve
· Work efficiently and effectivity with basic bar knowledge in the process of building drink orders
· Keep a clean and tidy work space at all times and be aware that our bar/floor is the vocal point/hub of the restaurant
· Be confident in the products you are selling and have the knowledge to recommend drinks/food to guests at each course throughout service
· Be hands on the floor by assisting management and floor staff during quieter/busier periods on the bar
· Record wastage appropriately and follow our protocols
· Restock and clean down the bar/waititng stands/coffee machine/blender ect during and at the end of every shift
· Use initiative by ensuring you are fully stocked and prepped ahead of service
· Check in our guests during service, upsell at any given opportunity
· Be able to communicate with management at the first sign of an unhappy or dissatisfied guest
· Ensure guests are never left waiting for anything, confidently answer the phone and deal with guest enquires
· Help to maintain our high levels of service and augment our restaurant’s reputation
Requirements:
1 year experience desirable
· Cocktails knowledge is an advantage
· Work efficiently as part of the team helping to support your co-workers where necessary
· Punctuality and reliability is a must! Lateness and regular absences will not be tolerated
· Carry a professional presence at all times on the restaurant floor in the presence of guests during operating hours
· Strong people and communication skills
Job Types: Full-time, Part-time
Benefits:
- Company pension
- Employee discount
Schedule:
- Day/Evening shift
- Most weekend
Supplemental pay types:
- Tips
Work Location: In person
Job Types: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week
Salary: £9.50-£10.50 per hour
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Every weekend
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Coleraine: reliably commute or plan to relocate before starting work (required)
Experience:
- waiting/bar: 1 year (preferred)
Work Location: One location
