Waiting Staff Liverpool, England
Job description
Etci Mehmet are looking for a Waiter/Waitress in the wonderful city of Liverpool.
Do you have what it takes to make Etci Mehmet the number one Turkish Steakhouse in the UK?
Do you share our ETCI Values?
E - Educative
T - Theatrical
C - Cultural
I - Innovative
Etci Mehmet is a Turkish Steakhouse chain where fantastic guest service and the highest food standards are at the heart of everything we do. We develop our teams to become our future leaders, and always look for innovative ways to surprise the next guest that walks through our doors.
If you think you could become part of the Etci Family, please read the job description below and send a CV.
JOB TITLE: Waiter
DEPARTMENT: Front of House
REPORTS TO: Floor Manager/Supervisor
OVERALL SUMMARY
The role of “Waiter” is predominantly focused on supplying guests with an “above and beyond” experience at Etci Mehmet; from recommending the perfect dishes and beverages, to catering to the guest’s needs and applying the personal touches in order to create lasting memories of the visit.
This role requires a varied skill set, where the Waiter must provide fantastic, courteous service in line with company policy and procedure in parallel to liaising with other departments to optimise efficiency within the business.
KEY OBJECTIVES
Drive for excellence in guest experience; promoting the business and ensuring service standards are maintained at all times.
Proactive approach to improving guest satisfaction and implementing guest requests.
Ensuring the safety of guests is a key priority of the business.
To ensure that the service cycle is seamlessly delivered in the restaurant with every guest.
SPECIFIC DUTIES
Know which tables you will be accountable for on shift (on the board).
Ensure your section is clean, set up according to standards and tidy.
Find out daily specials (if applicable).
Find out “Upsell of the Day” to relay to guests.
Greet and communicate with all guests in a welcoming and courteous manner
Take drinks, starters, mains, desserts then hot drinks orders competently and carefully, in this order (as per the service cycle).
Process orders through the till correctly, and in line with service standards.
Perform a “check back” on every course.
Take all payments from the guests; you are completely accountable for all processed payments.
Give a genuine farewell, and promote online reviews.
Work with the “Helpers” to maintain restaurant standards and ensure the section is ready to take on new guests.
Job Types: Full-time, Part-time
Part-time hours: 15-40 per week
Salary: £6.83-£9.50 per hour
Benefits:
- Employee discount
Physical setting:
- Restaurant
Shift:
- 10 hour shift
- 8 hour shift
Work Location: One location
