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Job description

CANAL CLUB LEEDS!

WE ARE CURRENTLY RECRUITING WAITING STAFF

PART TIME 6-12 hours weekly

Who We Are
Canal Club is a late-night offering, situated on Little Neville Street Leeds, our trading times are from 11.00am - 02.00am! Lunch, early evening and dinner, the best live music in the area and the coolest DJ's.

What We’re Looking For

We are on the search for confident, dedicated, and hardworking people, loaded with personality, with the ability to work under pressure and to tight deadlines

What Your Responsibilities Will Include

As front of house staff each team member will come face to face with customers every single day therefore it is essential that you enjoy communicating with people and have a passion for delivering an exceptional service level.

On a day-to-day basis you’ll be responsible for;

• Being the face of the restaurant and the main contact point for all customers,
• Control the flow of the restaurant using our digital booking platform,
• Continuous monitoring of bookings and walk ins to effectively manage and optimise the capacity of the venue,
• Act as the main communicator between the front of house team and the kitchen to ensure operational excellence.
• Deal with customer compliments and complaints, escalating where required.

Knowledge, Skills and Experience

Essential

• Exceptional communications skills,
• Experience of working in a similar venue,
• High levels of personal hygiene and appearance
• Minimum 2 years relevant experience
• Cash handling experience

Desirable

• Coffee and cocktail making experience
• Food allergen awareness and understanding

We’re currently recruiting for all positions associated with a high-quality city centre operation, therefore if this role isn’t for you, please apply for one of the other roles

Job Types: Part-time, Permanent
Part-time hours: 6-12 per week

Salary: £9.00-£10.50 per hour

Benefits:

• Employee discount

Day range:

• Weekend availability

Physical setting:

• Bar

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift

Ability to commute/relocate:

• Leeds, West Yorkshire: reliably commute or plan to relocate before starting work (required)

Experience:

• Catering: 1 year (preferred)
• Customer service: 1 year (preferred)
• Bartending: 1 year (preferred)
• Hospitality: 1 year (required)

Work Location: One location