Waiting on staff Liverpool, England
Job description
PLEASE NOTE BEFORE APPLYING: We require candidates who can work regular full time hours, including weekends. We require candidates to be permanently based in Liverpool and do not relocate for prolonged periods throughout the year.
About us
We hear it time and time again, when we recruit from hospitality veterans who have got their battle scars from service in town: we have got a friendly supportive team that are just like family, we are the holy grail in hospitality, due to having a busy service, but with good flexible sociable hours (yes you can have a life), and the fact we change how we operate regularly whether that's trying out new menus, trying out new processes and procedures - we just want to be better at what we do...
You will play one of the most important roles in ensuring that our customers are happy. You will be the face of The Watering Can to our customers and must be passionate about delivering the best experience possible.
Duties and Key Responsibilities
- Adhering to our customer journey.
- Providing excellent customer service.
- Seating and introduction to the dining.
- Taking orders in a timely fashion, anticipating and monitoring customers’ needs.
- Ability to explain any item on the menu, including ingredients and allergens.
- Making recommendations to customers.
- General tidying of the café during quiet / closing times.
The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform.
Knowledge, Skills & Experience Requirements
Essential
- Demonstrable waiting on experience.
- Excellent customer service skills.
- Excellent ability to read customers, their needs and wants.
- Engaging, friendly and approachable.
- Excellent communication skills.
- Knowledge of hygiene, food and safety standards and allergens.
Desirable
- Strong appreciation of top quality, locally sourced ingredients.
- Broad knowledge of food and drink.
- Alcohol licensing laws awareness.
Job Types: Full-time, Part-time
Salary: £NMW but up to £10.5 per hour DoE.
Job Types: Full-time, Permanent
Salary: Up to £10.50 per hour
Benefits:
- Discounted or free food
Schedule:
- 12 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Application question(s):
- Are you available to work all year round? E.g. you do not relocate for Christmas / Summer.
Experience:
- Full Service Servers: 2 years (required)
Work Location: In person
