Waiting List Co-ordinator Sutton Coldfield, England
Job description
We are the NHS. We provide the care and services that you, we and our families would want to use.
At University Hospitals Birmingham (UHB) our teams are committed to building healthier lives – this starts with our non clinical support functions. These crucial service delivery teams allow the Trust to function and give first class care to our teams and patients.
As the NHS continues to tackle waiting lists for treatment and surgery, UHB has approved 16 vacancies for Coordinators to join the Waiting List teams at Solihull, Good Hope and Heartlands.
Led by our award winning Manger; who fully embraces our values of Kind Connected and Bold you will quickly be welcomed by the wider team where you will coordinate waiting lists for electively admitted patients, book pre ops and ensure theatre lists are fully utilised.
To ensure a seamless service, you will use your excellent communication skills to respond to queries or questions from patients and liaise with speciality managers, theatre staff and pre op nurses to ensure patients are booked accordingly. To be efficient in your role, you will be computer literate with the ability to work across databases, booking and digital correspondence systems.
What’s needed to be successful in this role?
As we work across all communities within Birmingham and Solihull, you’ll be approachable, reliable, and able to build rapport with team members and visitors from a range of cultures and backgrounds.
The workload will be varied and in parts challenging, however being able to multitask in an efficient manner whilst maintaining a caring and helpful attitude underpins everything you do.
What’s in it for you?
- Employed one the largest employers with a worldwide and enviable reputation– which is recognised for providing 1st class care
- To be part of team where you are valued, and where your opinion and ideas make a difference to people’s lives
- Public sector pension
- Paid overtime with enhanced rates of pay for evenings, weekends, and bank holidays
- Access to onsite Temporary employment bank – where additional shifts can be selected
- Access to ESR – payroll and benefits programme to track your rewards
The deadline for applications is Monday 17th April
Interviews will be held on Tuesday 26th April.
Job Types: Full-time, Permanent
Salary: From £21,730.00 per year
Benefits:
- Company pension
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
Reference ID: HJ-DN/WLC
