Job description
** Package up to £ 31.000 per year with salary and service charge **
Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution, and The Game Bird, a restaurant which celebrates contemporary British cooking.
When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide.
If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first class service skills then this may be the place for you.
About the Role:
We are seeking a charming, energetic, guest orientated individual who is passionate about delivering excellent guest experiences by being intuitive and proactive about our guests’ needs.
Duties:
Providing an excellent guest service experience- Food and Drinks service
- Assessing a customer’s needs and making appropriate recommendations
- Assisting the team to ensure an efficient service is provided to our guests
- Being an excellent communicator and take a hands-on approach to your role
- A real passion for food, wine, and spirits - enabling you to up sell and promote the items by your personal knowledge from the menu
- Keep a cool head under pressure
- Be keen to attend training sessions provided by management to develop their skills
- Set up and pack down of the bar & terrace
Qualities we admire:
- A passion for 5* guest service
- Eager to learn & open to training and development
- A positive attitude
- Forward-thinking
- Strives to deliver excellent service
- Great with people
Sound like you? Simply apply, and we will contact you!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
INDFOH