Waiter / Waitress Hook, South East England, England
Job description
The Elvetham Hotel :
The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens.
The hotel is one of the most historic sites in Hampshire entwined in the British Royal Family. The site can be traced back to as early as the 800's AD.
Today the Estate consists of 91 bedrooms shared between the Main House and The Stables, as well as four unique and flexible function rooms.
Role : Food & Beverage Assistant
As a Food & Beverage Assistant, your focus is to create positive and memorable experiences for guests. Through the delivery of Outstanding guest experience, you will be responsible for providing an efficient and effective breakfast service.
What’s in it for me?
Live-In Accommodation Opportunity!
F&B discounts and £45 rooms at all Axiom Hospitality Hotels (yes, this includes our 4- and 5-star hotels in London!)
Yearly complimentary Axiom Xcape stayover after one year of service
28 days holiday including bank holidays (pro-rata for part-time) increasing by 1 day each year of service up to a maximum of 33 days
Discounts across retail, restaurants, events and more, through our Hapi Hub benefits portal
Access to our Employee Assistance Line to support your Mental Health and Wellbeing
A growing team with great training, progression, and promotion opportunity
Refer a Friend scheme!
What will I be responsible for?
To promote a culture that anticipates customer needs wherever possible, and to react to these to enhance customer satisfaction
Supporting the achievement of quality and guest satisfaction goals
Respond positively to all guest questions, complaints and/or requests to ensure a high level of satisfaction
Keeping your knowledge up-to-date, enabling you to make recommendations to guests
Assisting the F&B Supervisor with inspiring and leading the Food and Beverage Team, inspiring passion and creativity and a care for the customer across the team
Performing cleaning tasks, temperature checks, preparing the breakfast buffet, clearing tables, etc.
Is this Food & Beverage Assistant role right for me?
Results focused with an overwhelming desire to succeed.
A passion for the Food and Beverage industry and keeping up-to-date with trends.
Highly self-motivated, confident, decisive and able to work with limited supervision.
Innovative and forward thinking.
Having these core skills will put you one step further to joining Axiom Hospitality!
At Axiom Hospitality we offer our people a world of opportunity.
At Axiom Hospitality, we drive the performance of hotels in prime locations to deliver value to our investors and owners.
At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations.
We are proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills.
Job Types: Full-time, Permanent
Salary: £9.25-£10.90 per hour
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Referral programme
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability
Work Location: In person
