Job description
Waiter/Waitress
San Carlo Restaurant Group are hiring a Waiter/Waitress!
Based on authentic modern Italy, San Carlo Group is constantly growing with 25 restaurants now in the UK and a growing international presence. Restaurants include San Carlo, Cicchetti, Alto at the rooftop, Selfridges, Bottega, Isola, Fumo, Signor Sassi, Champagne Bar and Gran Cafe.
Staff Benefits:
- 30% discount in our restaurants, for you and your friends
- Free food on shift
- Up to £1,000 staff referral scheme
- Multi-site restaurant group with potential to relocate in UK & Internationally
- “L’accademia” our in-house training and professional development programme
- Wagestream, a tool to help staff with their own finances
- Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free, this is also extended to direct family
Key Responsibilities:
- Greeting guests as they arrive at the restaurant and escorting them to their table
- Presenting menus to guests and taking orders for food and drinks
- Making recommendations to guests regarding food and beverage selections
- Serving food and beverages to guests in a timely and efficient manner
- Checking on guests throughout their meal to ensure satisfaction and address any issues
- Processing payment for meals and handling cash and credit card transactions
- Assisting with the setup and clean-up of the restaurant before and after service
- Cleaning and resetting tables for the next guests
- Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time
Required Qualifications & Experience:
- Experience in a similar role
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
The San Carlo story first began in 1992 in Birmingham, when Carlo Distefano opened the first San Carlo restaurant. San Carlo quickly became a favourite with many of the city's residents due to its authentic Italian food, ambient atmosphere, and high standards of service.
San Carlo now operates throughout the country with leading restaurants in Bristol, Leicester, Manchester, Liverpool, Leeds & London.