Waiter / Waitress Old Windsor, England
Job description
De Vere Beaumont Estate
Waiter / Waitress
What is the main purpose of the role?
Working within the Conference & Events department, you will be part of a team delivering a high quality service to our customers, maximising on all sales opportunities.
Your main purpose as a Waiter / Waitress will be to provide great customer service at every moment. Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and you will upsell at every opportunity.
You will be on hand to deal with guest queries and requests and take the appropriate action to achieve total guest satisfaction, whilst ensuring that you communicate any problems to a member of the management team.
The Ideal Candidate
To be successful in the Waiter / Waitress role, it is essential that you enjoy working and dealing with the public and being part of a team. You should be a confident communicator; able to stay calm under pressure and remain polite and courteous at all times.
It would be great if you have previous experience within a similar Waiter / Waitress type role or within an environment where delivering great customer service is key. However, experience is not required and, if you are an individual with a passion and willingness to learn, you could still be our next Waiter / Waitress!
The Pay & Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues.
That’s why we are proud to offer the following benefits for the role of Waiter / Waitress:
- £10.75 per hour
- A share of the Restaurant Service Charge to help boost your earnings and reward you for the service you deliver
- Free meals on duty in our colleague dining facilities
- Complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- An additional paid day off for your birthday, plus a £20 love to shop voucher to celebrate the occasion
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- An annual complimentary 2 nights stay with dinner in a De Vere property of your choice to celebrate your employment anniversary, with additional monetary rewards for long service milestones, because at De Vere we value your loyalty
- £50 colleague rates for overnight stays at De Vere properties, with 50% discount on Food & Beverage - Yes we said 50%!
- 28 days holiday each year (increasing annually up to 33 days)
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
- Access to our Exclusively Yours Benefits portal, which includes hundreds of discounts on retail, travel and leisure activities
- Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
- Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support plus free counselling, should you need it
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay when you need it
- Monthly colleague recognition through our You Are De Vere rewards programme and an annual You Are De Vere colleague recognition event
- Subsidised travel options to support your journey to or from work
- Regular team appreciation events, including a Christmas & Summer party - one thing is for sure, at De Vere we know how to plan an event!
- Company Life Assurance scheme - providing financial security to your loved ones
De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds.
A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings. You could work on a tepee festival one day, Alice in Wonderland themed dinners the next - we really are creative with how we run our business here.
Your commute: based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading.
