Waiter/Waitress London, England
Job description
Calling all experienced waiters/resses who thrive in a fast paced environment where no two days are the same!! Do you have a passion for all things F&B related, are you prepared to do things differently and think outside of the box? Then keep reading...
Our food concept has family dining at the heart of it - with a twist. Sustainability is an integral part of our concept and you must be prepared to do things differently.
The role will be responsible for;
➔ Greet and escort customers to their tables
➔ Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
➔ Prepare tables by setting up linens, silverware and glasses
➔ Inform customers about the day’s specials
➔ Offer menu recommendations upon request
➔ Up-sell additional products when appropriate
➔ Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
➔ Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
➔ Communicate order details to the Kitchen Staff
➔ Serve food and drink orders
➔ Check dishes and kitchenware for cleanliness and presentation and report any problems
➔ Arrange table settings and maintain a tidy dining area
➔ Deliver checks and collect bill payments
➔ Carry dirty plates, glasses and silverware to kitchen for cleaning
➔ Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
➔ Follow all relevant health department regulations
➔ Provide excellent customer service to guests
Skills required;
➔ Proven work experience as a Waiter or Waitress
➔ Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
➔ Basic math skills
➔ Attentiveness and patience for customers
➔ Excellent presentation skills
➔ Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
➔ Active listening and effective communication skills
➔ Team spirit
➔ Flexibility to work in shift
Why work for us?
➔ A competitive salary - up to £13, including Tronc
➔ A free healthy and nutritious meal on duty
➔ Staff uniform
➔ Training and career progression
➔ Team events and celebrations
➔ Discounts and treats
