Volunteering & Community Assistant Montacute, England
Job description
Our careers are as varied as the places we care for and that's why we look for people from all backgrounds, with a variety of skills and abilities to help us maintain our places 'forever for everyone'. Working closely with the Senior Volunteering and Community Officer, this position will provide administrative support for our teams across the South Somerset portfolio.
What it's like to work here:South Somerset Portfolio comprises of four pay-for-entry properties: Montacute House, Barrington Court, Lytes Cary Manor and Tintinhull Garden, with approximately 385,000 visitors per annum. We take pride in the fact that our portfolio includes the first and second large houses acquired by the National Trust. Our portfolio also includes Stoke-sub-Hamdon Priory, Treasurers House (Martock), Priests House and Stembridge Mill which are all open to the public but on a limited basis; these are run by tenants and volunteers. We also have approximately 800 acres of countryside.
We take a one team approach and share best practice and knowledge to ensure our visitors have an exceptional experience. We work collaboratively with our peers, consultants and the wider Trust so that decisions are made with all the correct information and to ensure a ‘Think Now and For Ever’ approach.
What you'll be doing:Day to day, you'll support the different elements of the volunteer journey including recruitment, induction, learning and development, social events, and recognition. This will involve providing administrative support including expenses, rotas and communications.
You’ll also support events and other activities as required to deliver our Volunteering and Community plan.
This role is part-time and there is some flexibility to work the hours across the week. To be discussed at interview.
Please also read the full role profile, attached to this advert.
- Excellent interpersonal and customer service skills
- Good communication and team-working skills
- Knowledge and practical experience of IT systems e.g. Microsoft Office (in role yourvolunteering, myvolunteering)
- Confident to build effective and collaborative working relationships with property teams and partners
- Good co-ordination and organization skills with experience of process improvement and project working
- Understanding of the differences between staff and volunteers and enthusiastic about the benefits of volunteering and community engagement
- Confident to support those managing, supervising and working alongside volunteers and community partners
- Flexible approach and positive attitude towards change
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (16.5 hrs pw to 29/02/24)
