Volunteer- Performance Officer Birmingham, England
Job description
Volunteer Performance Officer
Closing Date- 21st February 2023
Who we are:
The Strategy, Delivery and Assurance function is a newly formed team at the heart of West Midlands Police, so we are looking for fantastic volunteers to help us grow our crucial work! It ensures alignment of strategy, planning, and change activity. Its purpose is to develop and implement organisational strategy, measure and monitor performance and ensure effective prioritisation and delivery of value-adding change programmes. To sum us up, we are all about ensuring West Midlands Police is improving in all ways, for all people. We bring everything together, coming up with new ways to help West Midlands Police be the best force it can be.
This function is also crucial to driving cultural change through continuous improvement; supporting ways of working that enable us to deliver against strategically important improvement plans.
Why we need your help
There are a number of specialisms within Strategy, Delivery and Assurance and we are keen to welcome an individual who can provide specialist administrative support to the wider team. We need someone who can help us to keep all of the vital day to day jobs running so we can continue to progress our new processes more clearly and with your support we can do just that. As our volunteer, you will be helping to analyse data and provide this information to directly assist with our processes, as well as working with the team to produce dashboards and maintaining performance systems. Alongside this, you will also be given opportunities to shadow each of the specialisms during the placement, to help you get a real feel for which area of work suits you best!
What we can offer you:
While volunteering is unpaid, there are a number of benefits our volunteers gain from their time with us:
- Be a part of our Policing family
- Work with a number of Policing teams to grow your understanding and help inform you on your next steps
- Opportunities to develop and share you skills and expertise
- Gaining valuable work experience and new skills
- Chances to complete tasks that will enhance a number of key skills that employers are looking for, making you more employable.
- Enjoyment in doing something you like while meeting new, like-minded people
- Contributing to the local community by helping in the work West of Midlands Police (WMP)
- On-going training related to these roles
- Additional opportunities to become involved with other organizations that partner with WMP
Essential information:
- Applicants are considered on their merits and regarded equally
- We will induct and train you to carry out the role
- For relevant roles, we will apply for an Enhanced Disclosure Barring Service check – having a criminal record isn’t a barrier to volunteering, this is simply to protect children/vulnerable people we work with
- Where appropriate, volunteers should use public transport. We will cover travel expenses to a maximum daily limit of a 1 day network Zones 1-5 Unlimited regional bus*, tram and train travel within the specified West Midlands rail zones (https://ticketing.networkwestmidlands.com/Home/ShowTicket/38)
- Mileage will be in reimbursed at 45p per mile using the Michelin guide https://www.viamichelin.co.uk/
- Volunteers are eligible to claim £5.00 towards their lunch if they volunteer over 4 hours on given day.
- This role description is intended as an indicator of general areas of activity and will be amended with any changing needs of West Midlands Police. It is expected that the volunteer will be flexible, using this document as a framework
Key Responsibilities
- Provide vital administrative support, in a variety of roles, to leads
- Collating and monitoring performance, data analysis, identifying trends
- Stakeholder engagement with colleagues within WMP
- Creation and development of PowerPoints and templates
- Write reports and statistics as directed, to be used by the performance team when creating new processes
- Work to key departmental deadlines for returns
Skills and Experience
- Friendly and approachable
- Good communications skills & a good level of written and spoken English
- Reliable with good time-keeping skills
- Happy to work independently or as part of a team
- Attention to detail and good observational skills
- Administration skills (Microsoft Office, Internet)
- Great time management skills
- Personable and able to maintain good relationships
Location:
West Midlands Police Headquarters, Lloyd House, Snow Hill Queensway, Birmingham B4 6DG
Hours
We are looking for volunteers to commit at least 16 hours per month ideally for a minimum of 6 months. Time and date to be agreed with the department supporting the volunteer
Minimum 4 hours per week (preferably Monday and / or Tuesdays, times flexible between 08.00-15.00)
Vetting:
Successful applicants will need to complete NPPV level 2 vetting.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"
