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Job description

We have an exciting opportunity to recruit a Band 6, 30 hours a week, 12 month maternity cover for our Volunteer Lead to our organisations. The role sits within the Inclusion, Experience, and Involvement Team.

The Inclusion Experience and Involvement Team are a corporate support service and we work across the organisation, with staff, service users, carers, and volunteers to work collaboratively to improve services and act upon feedback collected. We are a team who has a passion for service improvement, we work in partnership with stakeholders, and we are keen to grow our volunteering programme.

The Volunteer Lead will be the first point of contact for all prospective volunteers, providing a warm welcome and progressing them through the recruitment process to ensure they feel confident and prepared to begin in their volunteering role. The successful candidate will lead active volunteers, ensuring their essential and role-specific training is renewed, that they have what they need, and that any problems are resolved. The post holder will work with teams to create volunteer roles, effectively manage volunteer recruitment and work closely with the wider community to promote volunteering.

The Volunteer lead position is an integral role in our organisation as we recognise the value volunteers bring to the delivery and overall experience of the organisation.

Please note the interview will take place on 4th July 2023

The successful candidate will take responsibility for delivering and developing the organisation’s volunteer services, including undertaking all tasks in relation to the recruitment and management of volunteers adhering to quality standards and promoting the volunteer services internally and externally. In addition, to administer the organisation’s policy for recruiting Volunteers–signing off reimbursement travel and other expenses incurred by volunteers and maintaining accurate financial records of expenditure

• Work closely with both Human Resources and the Inclusion Experience & Involvement Team to develop a ‘bank’ of volunteer roles with clear descriptions to enable better advertising of opportunities.
• Provide support to staff within the Trust in how to appoint volunteers, and where this may, or may not, be suitable.
• To co-develop and maintain a standard induction process for volunteers within the Trust.
• To lead and coordinate relevant HR & OD processes including ensuring all appropriate checks are completed prior to volunteers being placed and all necessary training/induction has been completed, including administration of these.
• To work to proactively engage and recruit volunteers from the local communities that HPFT services across Herts, Norfolk & Essex. Work closely with Human Resources to support the development of ‘Work Experience’ activities within Trust services that sit outside of traditional volunteering opportunities.

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on…

For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.