Job description
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
The role of the Baxter Education Centre Assistant is to support the CTS (Clinical Training Specialist) and BEC teams in their mission to provide high-quality patient training allowing the patient to learn how to carry out their own peritoneal dialysis.
This role is a mixture of general reception duties along with administration tasks. This role also support the regional CTSs. You ill also learn some basic key clinical skills to allow additional support to the nursing teams and patients.
We are either looking for a healthcare assistant interested in admin duties or an admin person interested in some clinical duties.
- Responsible for admin related tasks in relation to patient and healthcare professionals attending BEC
- The role covers all general receptionist duties relating to the running and regulation of the centre
- Following appropriate training know how to set up a peritoneal dialysis machine and simple problem solving under supervision of nurse on duty.
- Following appropriate training able to identify the different dialysis solutions in use at the education centre.
- Responsible for answering calls, organising patient booking service, recording, and relaying messages
- Collating and analysing all the patient satisfaction surveys as per the regulations
- Coordinating all the purchasing related activities for BEC
- Practical duties including related to Baxter devices and products
- Answering calls and taking clear messages
- Speaking with patients and their relatives prior to their stay at the centre
- Greeting patients and visitors to the centre
- Checking training procedures are printed and stationary is kept stocked
- Opening the door to receive deliveries
- Help the clinical team with general tasks such as patient training material changes and ensuring documents are up to date
- Ensuring the centre is compliant with purchasing policies and all invoices are administered appropriately and on time
- Be responsible for all food orders and ensure adequate stock levels.
- Requesting quotes for maintenance work when required and purchasing general equipment again when required
- Organise transport for patients
- Ensure cleaning is done to the standard required of the Care Quality Commission
- Ordering of dialysis stock and monitoring stock levels
- The assistant will support the CTS regional team in administration tasks such as organising travel, nurse workshop administration, raising grants etc.
- Responsible for admin-related tasks in relation to patient and healthcare professionals training workshops across the UK
What are some of our benefits of working at Baxter?
- Competitive total compensation package
- Professional development opportunities
- High importance placed on work life balance
- Commitment to growing and developing an inclusive and diverse workforce.
- Baxter is committed to growing and developing an inclusive and diverse workforce – you can read more about our specific values here https://www.baxter.com/careers/inclusion-diversity.
#IND-UKCOM
#IND-UKOPS
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.