Visitor Experience Assistant (part-time – 1092 annualised hrs)

Visitor Experience Assistant (part-time – 1092 annualised hrs) Glasgow, Scotland

National Museums Scotland
Full Time Glasgow, Scotland 12405 GBP ANNUAL Today
Job description

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world!

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Responsibilities:

As Visitor Experience Assistant with National Museums Scotland you will:

  • Promote and support a broad range of public programmes, exhibitions and events
  • Proactively engage with visitors, answer a diverse range of questions and provide talks and tours
  • Facilitate ticket selling, retail service and other business initiatives including encouraging visitor donations
  • Drive the passenger trailer/tractor between the farm and the museum building

Requirements:

  • An interest in history, agriculture, culture or science and technology
  • Experience of working in a customer or visitor services role, with an ability to demonstrate a keen and genuine interest in working with the public
  • Ability to demonstrate exceptional customer service standards through well-established and effective communication skills
  • Driving License (as above)

Benefits:

  • Civil service pension (26.6% employer contributions!)
  • Generous Annual leave (21.5 days – rising to 24.5 days including public holidays)
  • Cycle to Work scheme
  • Free access to national (and international) museums and exhibitions!
  • Exclusive discounts on both local and national High Street and online retailers!
  • For us, hiring the right person for the right job is everything to us. We want to encourage you to apply if you think the this is the role for you!

Please apply via our website:

https://vacancies.nms.ac.uk/VacancyDetails.aspx?FromSearch=True&MenuID=6Dqy3cKIDOg=&VacancyID=499

Job Types: Part-time, Permanent
Part-time hours: 21 per week

Salary: £12,405.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Flexitime

Flexible Language Requirement:

  • English not required

Schedule:

  • Flexitime

Ability to commute/relocate:

  • Glasgow, G76 9HR: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Application deadline: 06/06/2023
Reference ID: NMS23/28

Visitor Experience Assistant (part-time – 1092 annualised hrs)
National Museums Scotland

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