Job description

Visitor Centre Assistant (Part-Time)
Danby Lodge National Park Centre, Whitby, North Yorkshire

About Us

The North York Moors National Park Authority looks after and promotes one of the most phenomenal parts of the British Isles. Filled with breath taking scenery, magnificent wildlife, picture book villages and a dramatic coastline, the North York Moors boasts some of the most diverse landscapes in the UK.

We are now seeking a Visitor Centre Assistant to join our team at Danby Lodge National Park Centre on a permanent, part-time basis, working approximately 1,000 hours per year, including every other weekend alongside hours during the week.

The Benefits

• Salary of £10.98 - £11.39 per hour
• 24 days’ annual leave rising annually by one day to 29 days after five years’ service, plus public holidays (pro rata)
• Local Government Pension Scheme
• Hybrid working options
• Flexitime

This is an exciting opportunity for an enthusiastic retail professional with cash handling experience to provide an outstanding service in a stunning location.

You’ll get to work in the exquisite location of Danby Lodge, set in an idyllic spot on the banks of the River Esk, surrounded by moorland, woodland, farmland, miles of hedges and drystone walls and historic buildings, all basking in glorious peace and quiet.

So, if you want to work somewhere you can enjoy a big breath of fresh air and soak up the sweeping views of the National Park, then apply today!

The Role

As a Visitor Centre Assistant, you will help to ensure a high-quality experience is delivered to all visitors at our Danby Lodge National Park Centre.

Helping members of the public get the most out of their visit to the Centre, you will provide information about the area, sell high-quality merchandise in the shop and gallery, ensure that it’s presented in a professional and welcoming manner.

You will also assist visitors who have alternate needs to ensure that there are no barriers to the enjoyment of our facilities and provide further help online and over the phone.

Additionally, you will:

• Assist with art exhibitions and events at the Centre
• Contribute to the merchandising and display of retail products
• Use sales data to manage stock
• Undertake social media training and post regular content to our Facebook page

About You

To be considered as a Visitor Centre Assistant, you will need:

• Retail and cash handling experience
• Experience of direct contact with the public
• Excellent interpersonal skills
• At a minimum, GCSEs or equivalent at level 4 / Grade C or above in Maths and English

Other organisations may call this role Customer Service Assistant, Tourist Centre Assistant, Information Centre Assistant, Visitor Experience Assistant or Visitor Information Assistant.

Webrecruit and the North York Moors National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a new role in an idyllic location as a Visitor Centre Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.