Virtual Ward Assistant Doncaster, England
Job description
Uploading patient details onto Virtual Ward Liaising with patients and families regarding the role of the virtual ward and the support that will be provided. Ensuring the discharge process is completed on CaMIS, email and paper documentation is filled appropriately. Liaise with Community partners regarding the patient information / contact detail. Supporting with reporting to the MDT on patients on the Virtual ward Answering the telephone promptly, taking messages/action and re-directing calls as necessary.
Attend all mandatory training in accordance with Trust Participate in the Trusts Annual Appraisal process, ensuring that all agreed objectives are completed. To identify any shortfalls in personal ability and develop action plans to overcome these in conjunction with the Ward Manager. Undertaking any other duties which may be allocated specifically from time to time by the ward manager/ ACP, band 6 or band 7. Ensure that the delivery of all clerical details complies with departmental and Trust policies, procedures, and guidelines.
Ensure that any communications by self are perceived in a constructive and helpful manner. Ensure all relevant policies are adhered to at all times. To be conversant in the use of electronic communication systems, personal computer systems, normal office equipment. Liaise with Single Point of Access (SPA) to refer a patient onto the virtual ward for the community team to visit
