Job description

We’re currently looking for a Virtual Sales Support Assistant, who will be building new relationships and nurturing existing relationships with our customers through phone, email and social media.

This role will be working as part of a fast-paced team focusing on account management and increasing the value our business across your portfolio. Working remotely or in your local branch, you’ll be supported thoroughly to strive for greatness through our dedicated training and progression and be encouraged to be your best.

This is a challenging role but very rewarding, working closely with your Team Leader & Branch Personnel, Existing External Sales Manager’s you will be part of a growing professional sales team building for the future.

Key responsibilities include:

• Developing business with existing and new potential customers – generating opportunities through outbound calling, e-mailing & using Social Media.
• Identifying and making contact with decision maker(s) within the Organisations and promoting our offering.
• Understanding and developing product knowledge.
• Maximising each sales opportunity and increase customer order value by up selling and cross selling.
• Process Customer orders and ensure they are dealt with in a timeously manner.
• Working towards and achieving individual and company sales targets & KPI’s.

What do you bring?

• Sales and Customer focus.
• Computer literate, Word, Excel.
• Good telephone manner with strong communication and interpersonal skills
• Good organisation, co-ordination, time management and problem-solving skills
• Ability to establish and maintain good customer relationships internally at all levels
• Ability to manage high volume workload but remain focussed

What do you get back?

Our colleagues are at the heart of everything we do. We want to make sure every single colleague feels valued and rewarded for the job they do and are given the opportunity to develop a long-term career with us.

• Competitive salary with access to our company pension allowing you to save and plan for your future
• Holiday allowance of20 daysincreased to 25 days when you hit 5 years of service, with extra holidays available to buy
• FREE Hire from our core range, with 50% off for friends and family
• Training and development – on our Learning Lab you will get the opportunity to continuously further your career and complete courses suited to your role
• Inclusive and innovative culture and great recognition including Long Service Awards and an Annual Survey where you can have your say and contribute to how we continue to improve
• Wellbeing and Healthcare support– you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.
• Discounts and cashback on our benefits site with a huge range of purchases including days out, restaurants, gym memberships, shopping, and lots more
• Life assurance is provided at twice your annual salary ​​​​​​​
• You will get the choice of other benefits that work for you through our Benefits portal – you pick the benefits you want – such as holiday buy and cycle to work schemes ​​​​​​​

Who are HSS?

We are a market leading provider of tools, equipment and support services working with a huge range of industries across the UK and Ireland. In our business we can supply over 9,000 bits of equipment; we go above and beyond to meet our customer’s needs.

We’re innovative and pioneering. We’re curious and driven to support our customers by driving change in our industry – all powered by the latest technology. Over the last few years, we have invested heavily in new systems and tech, revolutionising the future. We were the first hire company to let our customers order online, and each year we’re adding in new tools and functionality that sets us apart.

We’re so proud of how far we have come, and we are not done yet!

​​​​​​At HSS, we prioritise inclusivity and diversity. Don’t feel you meet every requirement? We know that studies have shown people of colour and women are less likely to apply unless they meet all qualifications in the criteria. At HSS we are dedicated to building a diverse, inclusive, and equal workplace. So, if you like the look of this role, and your experience doesn’t align perfectly - we encourage you to apply anyway! You may be just the right candidate for this or other positions. ​​​​​​​

Job Types: Full-time, Permanent

Salary: From £10,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Referral programme
• Sick pay
• Store discount
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Application question(s):

• Are you currently based in Scotland?

Experience:

• sales: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location