Viewing Assistant - Bath Bath, England
Job description
Our Bath office is looking to recruit a Viewing Assistant to represent our business and support the office with viewings across the geographical areas.
Responsibilities
As a Viewing Assistant, you will be working alongside our exceptional Knight Frank team to provide an additional level of support to our customers.
You will be responsible for showing prospective buyers properties whilst delivering an outstanding level of customer service and demonstrating strong market knowledge.
Acting as an ambassador for our global firm, you will use a personal approach to ensure our customers have a positive, valuable and seamless experience across all aspects of the viewing process.
In addition to the above you will:
- Be an ambassador for your office by creating a positive first impression as the first point of contact
- Provide comprehensive and detailed feedback about the viewing to the office
- Have the ability to identify the buyers requirements and generate offers
- Communicate fully with all concerned to ensure that lettings transactions are managed in an efficient and professional manner
- Build and maintain goodwill, confidentiality and trust with prospective and existing customers at all times in order to foster the professional image of the Partnership
- Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchaser’s
- May occasionally be required to provide adhoc cover on Saturdays
- Attend mandatory training to support this role
Qualifications/Education Required.
- Previous work experience in a client facing role
Particular Aptitudes/Skills Required
- You will be a highly driven, enthusiastic individual with a strong work ethic and a passion for success
- Possess excellent local knowledge
- Good understanding of the buying process and legislation surrounding it
- Ability to confidently show prospective buyers around a property
- Ability to proactively generate viewings
- Excellent communication skills
- Regular availability including agreed Saturdays and Sundays
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