Job description
Posting Description
This role is for a program management professional to coordinate and manage client on-boarding projects. The candidate will have extensive experience with program management principles, in addition to client service and financial service experience. Responsibilities include program planning, monitoring and driving workstream status, coordination and management of interdependencies and client requests. The candidate will partner with Product Development, Product Management, Operations and Technology functions, both internally and with the client. Key activities include:
Job Responsibilities
- Set and implement PMO standards in NA, driving consistency in processes/standards across Programs
- Provide verbal and written status updates as required to support senior management with timely and accurate maintenance and archiving of program artefacts
- Develop and manage a detailed project plan to monitor and track progress, issues, and risks
- Understand the risk profile of each initiative and apply appropriate & effective control mechanisms with clear ownership & governance
- Actively manage risk and escalate project issues and risks appropriately to resolution
- Set priorities and agree outcomes, managing activities through to completion
- Participate and assist in gathering core requirements, approve analysis and process design specific to the project
Required qualifications, capabilities and skills
- Project Management - Highly structured and methodical in execution; demonstrate a keen eye on details, identifying and resolving risks
- Strong presentation skills and communication skills - Ability to organize, communicate with, and influence a range of audiences internally and externally; expectation to display exceptional logical writing and verbal communication skills, including ability to convey complex ideas simply
- Analytical skills –Expected to disseminate information and present data in a logical manner and ultimately contribute to future product delivery and able to understand a diverse and complex technology and operations infrastructure
- Strategic Thinking – Focus on superior strategic/break-through thinking and problem-solving abilities as it relates to the business and the delivery of the strategy
- Relationship skills - ability to gain access to individuals within a wide range of functions in the organization; earn a reputation for integrity, intelligence and problem solving
- Influencing and leadership skills – ability to promote ideas and initiatives that are critical to the success of the organization.
- Team player - Ability to manage cross functional teams and motivate the team to deliver whilst working within a team and sharing knowledge, best practices and support to the team
Preferred qualifications, capabilities and skills
- Bachelor’s degree in Business Administration or related field; 7-10 Years’ Experience in Financial Services Industry
- Detail oriented, logical and structured approach to planning and problem solving
- Solid organizational skills including attention to detail and ability to manage multiple projects and responsibilities simultaneously
- Strong working knowledge of Microsoft Office products
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.