Job description
J.P. Morgan Payments is seeking an experienced communicator to help elevate messaging across one of the most innovative and exciting areas in financial services. You will bring a creative approach to communications, balanced with an analytical mindset to advise and influence senior executives in this global business. You will need to operate at the highest strategic levels, while executing at the most tactical levels to deliver excellent and cohesive messaging in support of multiple business leaders.
You must be able to prioritize, influence and work effectively in a matrixed environment, as this role requires close collaboration with senior product leaders, product marketing teams, legal, PR, media, compliance, sales, and other business functions. This role will report into the head of Internal Communications, Payments and work closely with the Global Head of Communications, Payments.
Job Responsibilities:
- Provide communications support for multiple executives in the Payments business, including strategic messaging, town halls, talking points, crisis communications, blogs, etc.) consistent with objectives related to business vision and objectives
- Contribute content to intranet and newsletters
- Convey information in a clear, consistent voice
- Identify and track key performance metrics to report on results
- Manage communications projects/initiatives from beginning to end
- Partner with global CIB Internal Communications colleagues to understand goals and assist in implementing communications tactics
- Help ensure effective communications globally, as needed, in coordination with Corporate Communications and regional communicators
Required Qualifications, Capabilities and Skills:
- Minimum of seven years recent experience in Marketing & Communications field, preferably in Corporate Communications
- Superior verbal, written and interpersonal skills; strong editing skills; web knowledge/digital savvy
- Proven ability to lead, influence, and align across cross-functional teams, while interacting with multiple stakeholders
- Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives
- Commitment to maintaining the firm’s high standards related to risk, compliance and the Code of Conduct
- High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility
- Flexibility to work outside of normal business hours depending on business needs
Preferred Qualifications, Capabilities and Skills:
- BA/BS degree in Communications, Marketing or Journalism preferred
- Solid understanding of the financial services industry
- Strong knowledge of corporate internal and employee communications strategies, best practices, implementation and execution
- Expertise in Word, Excel and PowerPoint. Additional software skills (Adobe, Acrobat Professional, Photoshop, HTML) a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
ABOUT THE TEAM