Vetting Case Officer – Police National Vetting Service Stratford-upon-Avon, England
Job description
Vetting Case Officer – Police National Vetting Service
Stratford-Upon-Avon, Warwickshire
Permanent
Full Time
Those currently eligible on the Warwickshire Police redeployment register will be given prior consideration.
Police National Vetting Service
Warwickshire Police manage the Police National Vetting Service (PNVS) on behalf of the National Police Chief’s Council (NPCC). The PNVS was created to vet contractors and other people who require access to police assets. You would join the PNVS at an exciting time when demand for the PNVS services is growing. The Head of Vetting is seeking to appoint a large number of self-motivated, curious, outcome focussed team players to join an already high performing team.
New team mates will be provided with excellent (Skills for Justice accredited) training to be able to undertake vetting according to the College of Policing Vetting Code of Practice and APP (Authorised Professional Practice). Undertake detailed research, conduct inquiries and employ effective decision-making regarding vetting applicants’ suitability.
New team mates can expect to receive excellent support and a warm welcome from experienced Vetting Case Officers who have created a friendly culture and the Vetting Management Team who are currently accredited to ISO:9001 (Quality Management).
Vetting unit career opportunities | Warwickshire Police
Main Responsibilities:
Undertake effective risk assessments that require sound decision-making - as delegated by the Head of the Vetting Unit (in accordance with the College of Policing APP) – which will lead to the granting, refusing or withdrawing of RV/MV vetting or Non Police Personnel Vetting (NPPV).
Liaise with other Police Forces, Military organisations, HM Prison Service and other relevant agencies to gather the required information/intelligence to make an informed risk assessment and reach a proportionate decision.
Ensure effective case management of vetting files, undertaking all tasks required to progress cases to conclusion to the level appropriate to the roles of the individuals, meeting performance standards dictated by the Service Level Agreement.
Interrogate the Police National Computer, Police National Database, Police Professional Standards databases, Anti-Corruption Unit databases, the UK Security Vetting (UKSV) CMS database, Credit Reference Agency and open source/social media platforms and other related intelligence and information sources.
Interview vetting applicants to clarify areas where facts are disputed and make a contemporaneous record of the interview.
Prepare Vetting Appeal Files for the consideration of the Vetting Appeals Panel and provide documented rationale relating to the decision-making process. Be available to present to the panel where necessary.
Provide information, advice and guidance to vetting applicants regarding completion of the process and in accordance with the APP, to support the force’s Positive Action initiative.
Ensure that Vetting Reviews and Aftercare requirements are completed in accordance with APP.
Provide advice, guidance and support to less experienced Vetting Case Officers and to other internal departments as required.
Ensure confidentiality of information in accordance with the Data Protection Act and other relevant legislation. Report data breaches as soon as you become aware of one occurring.
Monitor and review workloads to provide a consistently high quality of service. Actively seek opportunities to innovate and ensure the service offered to clients is consistent with ISO:9001 obligation to improve the client experience.
To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
Experience/Skills:
Knowledge:
Educated to A Levels or equivalent. Or have transferable and relevant skills/experience.
An awareness of relevant policy / legislation (e.g. Data Protection Act, Rehabilitation of Offenders Act, College of Policing Vetting Code of Practice & APP, College of Policing Code of Ethics and National Decision Model) which may be discussed at the interview stage.
Experience
Experience of researching, interpreting and collating information and presenting accurate, comprehensive documentation demonstrating thorough attention to detail.
Able to assimilate and apply information, make decisions compliant with the College of Policing APP: acting on own judgement.
Able to work to deadlines, managing a high and diverse workload.
Experience of interviewing
Key Skills:
Ability to analyse, assimilate and record information; interpret and apply legislation / policy; and make informed recommendations and decisions.
Good communication skills (verbal, aural and written)
Ability to record relevant information accurately using departmental IT systems.
Ability to demonstrate and maintain the highest standards of integrity and confidentiality.
Proven ability to manage high workloads in accordance with strict deadlines.
Special Conditions
Mandatory Training Requirements
CoreVet – in house
Police National Computer – Course
Police National Database – Course
Athena – Course
Experian – in house
We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.
You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.
Job Types: Full-time, Permanent
Salary: £25,758.00-£27,690.00 per year
Benefits:
- Flexitime
- Gym membership
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- Flexitime
Ability to commute/relocate:
- Stratford-upon-Avon: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (preferred)
Licence/Certification:
- SIA (preferred)
Work Location: One location
Application deadline: 22/02/2023
