Veterinary Receptionist - Wath Wath upon Dearne, England
Job description
We believe in exceptional care for both our patients and client.
We are seeking a Veterinary Receptionist (Client Care Assistant) to join our practice. This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week
Key accountabilities
The duties of the Veterinary Receptionist (Client Care Assistant) include but are not limited to:
Prompt and efficient telephone answering
Dealing with routine client queries
Making appointments
Taking payments
Money handling and banking
General admin duties such as monitoring and responding to emails
This is a full-time role of 40 hours a week, with some weekend work.
Skills and experience
This position will best suit a proactive enthusiastic individual with a passion for customer service and exceptional communication skills. You will be able to multitask, remain calm under pressure and priorities your workload whilst maintaining a friendly and welcoming disposition.
Branch
MediVet Wath (Arncliffe Veterinary Centre) is a kind and caring team who are able to offer a full range of veterinary services and facilities.
We are committed to providing a high quality, good value and honest veterinary service to all pets and owners. Building strong relationships with
each other and our clients is important to us.
We encourage growth in all our staff and opportunities for further education and study are available. The team is dynamic, overflowing with enthusiasm and drive which is contagious and makes everyone strive to achieve their best.
Wath Upon Dearne is a small town south of the river Dearne 5 miles north of Rotherham, South Yorkshire. With the RSBP Dearne Valley Old Moore and the Trans Pennine Trail on your doorstep this is a beautiful location to explore and call home.
Job Reference: FR04350
