Veterinary Receptionist

Veterinary Receptionist London, England

Poplar Vets
Full Time London, England 20000 - 25000 GBP ANNUAL Today
Job description

vet.co.uk

Do you love animals?

We are hiring for our very well equipped (Digital X Ray, Digital Dental X Ray, Ultrasound, K-Laser, IMAGYST in-house Lab and etc.) independent practice.
We are small animal practice located in East London near Canary Wharf, E14.
We invest highly in our practice and we also invest in our staff.
If you have a speciality you wish to explore, you will be more than encouraged.
Here, you can learn and grow in a highly dynamic and energetic team.
Receptionist / Administrator role Full Time and no OOH, ensuring a fantastic work/life balance.
By joining us you will be part of a team dedicated to providing superb standards of client and animal care. Salary is negotiable depending on experience.
Are you looking for a medium size, friendly practice which works well as a team to work with?
Are you the sort of person who likes new challenges, willing to learn and to teach people and help them grow?
Do you want to work in a veterinary practice where you can work cases up using good equipment that is well cared for? Do you feel that you are underpaid and undervalued?
If so then email us, we may have the role for you!

No Sundays, every other Saturday

Have you previously worked in branches where you’ve been corporately taken over? Look no further we are an independently owner small clinic looking to expand.

We have listened to feedback from staff and clients to embrace a new service style where we support staff helping to improve moral leading to excellent customer service.

We have high tech equipment to help treat pets within the London area, including but not limited to k-laser, dental radiographs, x-ray machine, in house blood analysis and plenty more. We work closely with our team and have additional services such as orthopedics.

We are now seeking an experienced receptionist in handling the emotions of a pet owner and sharing the joys of helping to make pets better to join our amazing team.

If you’re looking for a new career direction in our valued field of pet care then you should be considering a role with our team at Poplar Vets we stride for high team spirit with a goal to increase pet care standards as our number one priority.

To apply for this role you should be competent and confident in the basics of a veterinary reception to include:

Ability to work a 40 hour week including 1 in 2 Saturday shifts with time off in lieu. Yes we are closed Sundays so you will always get a nice lay in.

Welcoming clients and their pets upon arrival to our clinic

Booking appointments and arrivals on the diary

Help to promote our Healthcare Plan and kitten/puppy plans so that pets are receiving premium discounted preventative treatment on a monthly basis.

Booking in follow up consultations for patients once they have left their initial consultation

Help the Vet and Nurse team with queries was requested

Being responsible for filing paperwork and completing insurance

Liaison with clients regarding queries for appointment booking and medication collection as required

Taking payment immediately after treatment of the pet

Benefits:

-Cycle to work scheme

-Minimum of 30% staff discount

- No working on Sundays

-No on call or out of hours required

- Christmas meal/party at that special time of year

Schedule:

  • 8 hour shift

Experience:

  • Veterinary Receptionist or medical care: 1 year (preferred)
  • Customer Service: 2 years (preferred)

Language:

  • excellent written and spoken English (required)

Job Type: Full-time

Salary: £20,000.00-£25,000.00 per year

Benefits:

  • Company events
  • Cycle to work scheme
  • Employee discount

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • London, E14 6FF: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

Reference ID: Receptionist

Veterinary Receptionist
Poplar Vets

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