Vet Admin Assistant London, England
Job description
Are you an experienced administrator with exceptional organisation skills? Do you want to be a part of a team that makes a difference to the lives of dogs in need?
Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 14,000 dogs; we never put a healthy dog down.
As Vet Team Assistant, you’ll often be the first point of contact those contacting our busy Vet team. You’ll assist with the daily monitoring of a number of inboxes, providing contacts with excellent customer service. You’ll support with the administration of our emergency fund, which supports dog owners in financial need, as well as providing cover in our busy pharmacy based at our London office. Building on your interest in animal welfare, you will support with the processing of prescriptions, maintain accurate records and organise relationship building meetings with vet practices for a number of stakeholders to attend.
For this role, you’ll need to be an organised, people person; with excellent communication skills and confidence across different systems, drawing from either experience or your ability to pick up new processes quickly. You’ll also need to work confidently under pressure, while maintaining the ability to prioritise tasks appropriately and use initiative. An interest in and commitment to the work and aims of Dogs Trust is essential.
The Dogs Trust Veterinary Department is a friendly team of veterinary nurses, veterinary surgeons and administrative staff working in the London Office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).
Due to the nature of this role, we are looking for candidates who are able to work from our London office 3-4 days per week.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role.
At Dogs Trust we value diversity and we're committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us on [email protected]
