Job description
Delivering moments that matter is what we truly take pride in at the Sofa Delivery Company, and as one of our Van Drivers you will be delighting our customers at the very last part of their journey, which undoubtedly leaves that all important lasting impression.
Your day to day can vary from high rises to bungalows, recliners to footstools - you’ll be delivering it all and having a laugh with your colleagues along the way! The good news is, you don’t have to have any experience- As long as you have a Driving Licence with less than 6 points, we can give you all the training you need!
What you'll be doing- Complete all deliveries into customers’ homes in a safe and professional manner, without causing any damage to furniture or customers' property
- Communicate effectively with the customer prior to delivery to ensure that they know you’re on your way to their address
- Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of
- Represent The Sofa Delivery Company values and those of our brand partners in everything that you do
- Work with your team and senior managers to provide feedback and continually improve the standards of service we offer
- Carry out daily inspections of allocated vehicle and equipment, informing the line manager of any defects/missing items immediately
- Comply with all driving laws as defined by the government and all company policies and procedures
- You’ve got great people and time management skills
- You enjoy spending time with customers, responding to their questions and needs
- You’re comfortable installing furniture in customers’ homes - wherever that may be
- You take pride in your work and prioritise safety – of yourself and those around you
- You like variety in your day and the occasional challenge
- You’ve got a dedicated work ethic and want to be recognised and rewarded for it
- You want to work in an environment where everyone is welcome and can have fun
- You want to work as part of a two person team
- You’re happy to lift heavy furniture!
- You have a valid drivers licence with 6 points or less
- A competitive salary and a quarterly bonus based on delivering outstanding customer service to our customers.
- Fantastic 4 on 4 off Shift Pattern- meaning more time to spend relaxing with your nearest and dearest!
- 30% colleague + 15% friends & family discount across the Group (DFS, Sofology, Dwell)
- Access to a wide range of perks, including amazing retailer and days out discounts
- We offer colleagues a wide range of wellbeing support and services to help maintain a happy and healthy mind, body and life
- Free, on-site, physio sessions
- Company Pension Scheme
- Group Sharesave Scheme
- Life Assurance & Company Sick Pay
- Enhanced maternity, paternity and adoption leave
At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands- DFS and Sofology.
We’re big believers that a great job is not just something you have, it’s something you take pride in creating. You’ll be working alongside team members who live for the challenge and variety of our roles. No day is the same with us, and that’s the joy.
Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other.
Whether you’re in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.
We’re an equal opportunities employer and are passionate about building a diverse and inclusive workplace. We love to celebrate and encourage people to be their true selves. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, marital state, or disability status. Everyone is welcome!