UX Researcher Gateshead, England
Job description
Want to work somewhere fun and exciting, where you're actually listened to and valued?
Team RH are a no BS, anti-corporate health tech business, and we're on the lookout for talented, creative and unique people to join our team. If you’re looking for a typical, boring office job then we’re not the place for you. However, if you like voicing your new and exciting ideas and being part of an amazing team then we want to hear from you!
We’re all about:
- Hard graft.
- Bold, out-there ideas.
- Making a real difference to people’s lives and the fitness industry.
- Treating people like friends and family, not co-workers.
- Zero toxicity, zero BS.
- A fun and creative environment.
- Free snacks, good coffee and great craic.
If you’re reading this thinking it’s weird or it makes you uncomfortable - good! We're not everyone's cup of tea, and that's ok. Our culture is important to us, so we want to make sure we reach bold, talented and unconventional people. If that's you, then apply below!
This is a hybrid role with time split between our office in Team Valley and remote working.
As a UX researcher at Team RH, you’ll be responsible for:
- Owning and executing the research strategy - understanding the market, the competitive landscape, and most importantly; our customers, becoming the main voice of their needs, behaviours and pain points.
- Interpreting briefs and formulating effective research initiatives that results in a world-class, industry-leading suite of products.
- Having a deep understanding of qualitative and quantitative research, bias and personas.
- Presenting and advising on research data for effective planning and decision making.
- Researching and developing user personas that best describe the Team RH user base.
- Championing the end-user and ensuring they are at the forefront of our business, product and design decisions.
- Having excellent written, verbal and visual communication skills that convey effective messages and clearly visualise findings to stakeholders.
- Working closely with a multidisciplinary team of senior management, product staff, designers and developers.
Key things we’re looking for:
- A minimum of 2 years experience working in a UX researcher or similar role.
- The ability to manage several projects at the same time, with an excellent eye for detail and quality.
- Knowledge of the latest tools, tech and methods of conducting research.
- The ability to self-manage time and task priorities.
Nice to haves, but not essential:
- An interest in health, fitness and food.
- Experience with basic prototyping and creating high-level UX flows.
- Experience working in or adjacent to an agile development team.
Benefits
- Free membership to our Team RH Life Plan.
- 33 days holiday.
- Generous discounts on all merchandise.
- Competitive salary.
- Free staff fun days and socials.
- Many opportunities for career development, as well as opportunities for training and personal development.
- Enhanced sick pay, maternity and paternity pay.
- Free snacks, tea and coffee on-site.
- Smoke-free site.
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Gateshead: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you require any reasonable adjustments during the recruitment process?
Work Location: Hybrid remote in Gateshead
