Job description
- Confidently demonstrates the ability to communicate with product team stakeholders, locally and remotely, and accurately identify critical research questions to be investigated through strong relationship management practices.
- Confidently demonstrates the ability to consider cost, timeline, and philosophy to determine the appropriate research method to apply to an outstanding research question.
- Designs and conducts user research studies and acts as the primary communicative liaison between the product team and designated local partner.
- Establishes deadlines associated with analyses, reports, presentations, and projects, and works closely with designated local partner to ensure timely and polished delivery of responsibilities.
- Effectively assesses when a work item needs to be directly owned by a User Researcher and works closely with designated local partner to delegate otherwise trainable tasks to other team member(s), based upon competency, appropriateness, available staff bandwidth, and priority.
- Build and manage the end-to-end project plan, and monitor/report progress
- Manage scope and dependencies, identify risks and issues and proactively resolve/mitigate them
- Ensuring data quality, integrity, and security by implementing access control policies that verify user identity and authorization
- Collaborating with other data experts, developers, analysts, and stakeholders to deliver data-driven solutions
- 8-13 years of experience in IT and business/industry
- PHD, or experience in Human Factors, or User Research is required.
- Must have participated in major research projects that involved running tests and analyzing data; working in an applied research or product development environment; and presenting results to critical audiences.
- Must have excellent interpersonal skills; ability to communicate with, and persuade, varied audiences and argue for results (both orally and in writing).
- Strong analytical, problem-solving, and communication skills
- Has experience managing SharePoint sites and/or using ADO.
- Able to work Hybrid & in PST hours.
Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
Professional development opportunities through HARMAN University’s business and leadership academies
An inclusive and diverse work environment that fosters and encourages professional and personal development.
“Be Brilliant” employee recognition and rewards program.