UX Researcher London, England
Job description
Brainlabs is a wildly successful business because we have a remarkable bunch of Brainlabbers.
We're not cloned in a laboratory – as the name might suggest. In fact we're a diverse group of over 800 people located across the world. The vital DNA we all have in common is a commitment to doing our best work in an environment designed to help us to do just that.
We are committed to our culture (codified in this document) and are looking for people to join Brainlabs who believe in it too. In return, we pledge to make Brainlabs a place for you to:
- Do the best work of your career
- Work with positive people in a collaborative culture
- Be part of building the global agency of the future
About the role
Sounds good right? Ok, let's move onto some more info about the role. First, the basics:
Have you always wanted the freedom to research and design your own website solutions, but always face opinion-based feedback?
Do you want to be able to conduct research and create A/B tests that you want to do, not what others think you should do?
Are you experienced in user testing and A/B testing within a commercial environment?
Do you want a role where your success is measured by strong test designs that create clear and actionable next steps for clients?
If this sounds interesting, then take a look at a preview of what you'll be getting stuck in with:
- Working with multiple clients to research user problems, and design solutions to be tested.
- Large project pieces working with well-established brands, where your designs will be used to direct their online strategy.
- This is not a UI or graphic design job. You will have the support of UI designers to polish and elevate your ideas, so you can focus on finding problems and solutions.
- Ability to direct your own work and innovate on A/B testing practises
- Close relationship with clients allows you to try new things
- Working in a pod structure - you will have a dedicated UI Designer, Analyst and Developer, all helping you create testable solutions
- You will see your designs making real-time change and get immediate feedback on whether your insights improved conversion.
- Close relationship with a global design & research teams, who have specialisms in many different research methods, so you can quickly upskill and try new things.
What you'll get in return:
- Remote working (UK-based) but offices available for collaboration
- A completely autonomous working environment
- 27 days of paid holidays, 8 days of unpaid holiday, 3 paid charity days + bank holidays
- Option to change your religious holidays
- Super enhanced maternity & paternity leave
- Health & Dental insurance and wellness/fitness subsidy
- Free food all day in the offices which includes lunch
- Dog-friendly offices
- We also plant a tree for all new Brainlabbers!
All sounds great, right? So, here are our top "must haves":
- Experience with A/B testing design in a commercial setting
- Some experience with user testing / research methods to gather user problems
- Good storytelling and presentation of designs
- Clear understanding of Figma/Sketch to be able to design at scale
- Working in a commercial business environment
- Client/Stakeholder management - Need to be good at promoting research and design to clients and getting buy-in for projects.
Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
