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Job description

ABOUT STOREFORCE

StoreForce is deeply passionate about Specialty Retail – it’s in our roots and part of every single line of code we write. We’re known to say we’re Retailers first, and a technology vendor second. Every day we strive to help Specialty Retailers set a new standard for operational excellence.

The StoreForce Team is dynamic, made of up diehard developers, seasoned retail veterans, tenacious sales reps, and devoted support specialists. And we’re looking for more, just like you, to join our team.

Reporting to the Product Manager, the UX Designer is responsible for creating the user experience and design for the HTML5, Android and iOS applications. The designer will work collaboratively with cross-functional teams in support of design initiatives. This role is based in our Toronto office.

WHAT YOU'LL DO

1. Development Design – Create designs that deliver for the user and the business

• Conduct a review of current user experience and collaborate to discuss business objectives; Provide recommendations on the future state for Layout and Look;
• Using requirements documents and/or previous versions, develop storyboards, sketches/wireframes, and prototypes of new designs and present for feedback;
• Deliver creative design concepts and facilitate design workshops, persona development and client journey mapping sessions
• Provide design principles: colours, icons, fonts, page designs for a consistent look and feel following style guide and look-and-feel conventions; Monitor for compliance

2. User Experience – Deliver innovative and intuitive user design solutions

• Gather and evaluate user requirements from managers, developers, and business stakeholders; Translate needs and brand requirements into experiences that the development team can execute on
• Visualize and design user interface for web, desktop and mobile applications and produce designs based on user feedback and technical constraints.
• Design responsive, elegant and engaging user interfaces/layouts/components
• Collaborate with the Product Manager to lead the user experience strategy and user roadmaps to ensure a consistent user experience across all platforms
• Translate the user flows and wireframes into user-centered designs that best reflect the brand and is in line with best user interface design practices
• Identify design problems, and champion new ideas to solve design problems

3. Research – Work collaboratively to solve complex business problems

• Engage with the end user community and collaborate cross-functionally with the Services team
• Continually improve scope of knowledge, stay updated with the latest techniques, competitive products, industry standards, and tools in UX design.
• Effectively communicate and demonstrate design concepts, based on qualitative or quantitative data, to internal stakeholders using interactive prototypes
• Facilitate or participate in ideation and other co-design sessions, motivating all team members to take part in not only creating design solutions, but understanding requirements and supporting delivery.
• Ensure designs are meeting accessibility requirements and are WCAG AA compliant

QUALIFICATIONS
Competencies Required:

• Leadership – Seen as a role model; motivational, supportive. Fosters cooperation and collaborates with others.
• Communication – Good oral and written communication skills. Able to deliver clear and concise information; demonstrates the ability to adapt to the audience.
• Self-motivated – Identifies what needs to be done and takes action; contributes new ideas; looks for ways to add value
• Detail Oriented – Able to think and articulate in very simple terms. Keen eye for detail and the ability to identify missing pieces. Organized and able to prioritize multiple responsibilities.
• Conceptual Thinking - Notices similarities between different and apparently unrelated situations; quickly identifies the central or underlying issues in complex situations
• Problem Solving – Distinguishes between symptoms and causes. Able to see multiple parts and the relationships in order to identify and resolve the root issue; generates alternative solutions.
• Integrity – Ethical and honest. Maintains principle when faced with challenge.

WHAT YOU’LL NEED TO HAVE
Experience/Knowledge:

• Portfolio of design projects
• 3+ years' experience working within user experience and UI design for mobile and web applications
• Extensive proficiency in wireframing, testing, designing and prototyping responsive, performant, flexible and adaptable user interfaces.
• Visual design skills, including experience using Sketch and/or similar
• Define and document use case flow
• Strong listening and communication skills
• Experience with HTML & CSS is an asset.

WHY WORK WITH US AT STOREFORCE

StoreForce is growing quickly – it’s the kind of place you can make a real impact. We thrive on change, collaboration, and trust; And are fueled by a mutual passion for Specialty Retail. At StoreForce you’ll have the chance not only to work with some amazing people, but also with some of the world’s best retail brands.

We invest in our people, celebrate diversity, and foster a space for you to learn and grow, every day. Some of our employee’s favourite workplace perks include:

• Flexible schedule and work from home policy
• Casual work environment in modern and bright office spaces;
• Employer-paid health benefits including a Health Spending Account;
• RRSP Matching with First Time Home Buyer support*
• Company paid training and professional development;
• Extended Long Weekends and Religious Observance Days
• Employee Referral Program
• Dedicated Employee Assistance Program (EAP)

*Speak with the HR Specialist for full program details.

StoreForce is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment that is diverse and inclusive. This starts by welcoming and encouraging applications from all individuals including those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Salary: $75,000.00-$85,000.00 per year

Benefits:

• Casual dress
• Company events
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• UX and UI design for mobile and web applications: 3 years (required)
• wireframing: 3 years (required)
• testing and designing user interfaces: 3 years (required)
• Visual design with Sketch (or similar): 3 years (required)
• HTML: 2 years (preferred)
• CSS: 2 years (preferred)

Work Location: In person

About StoreForce Solutions

Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.storeforcesolutions.com
Year Founded: 2010