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Job description

Title: Utilities Administrator

Place of Work: Northfleet (but role may require visits to external client locations)

Hours of Work: Full Time - 37.5 hours per week (09:00 - 17:30, but may use flexi-time/flexible working)

Main Purpose of Role:

To administrate the utilities applications for various projects, procure quotations, update required records and maintain client relationships.

Principal Tasks and Responsibilities:

Design

• Obtain existing services records from utilities providers.
• Liaise with design team members (within WDA or external) to review site incoming services requirements.
• To organise disconnections/diversions as appropriate.
• Complete applications form and liaise with incoming services providers through to completion to obtain best quotes for clients.
• To provide a general comparison of multiple quotes to clients with assistance of the WDA Design Team.
• To manage information internally to ensure that responses to utilities providers are prompt and agreed within timescales.
• To check received quotations against applications and forward to WDA Project Leader for final sign off and liaise with utilities providers as required to resolve any incorrect quotations.
• To liaise with design team to resolve any design issues surrounding utilities provision.
• Once quotation has been checked and approved to ensure client is fully aware of timescales associated with quote expiry dates.
• To have a basic understanding of the fundamentals of M&E systems being designed and attend workshops to improve knowledge of the industry.

Communication

• Maintain regular progress conversations with Senior Management, producing monthly reports
• Accurately summarise correspondence and progress relating to utilities applications on a project tracker.
• To discuss queries and seek clarification as required.
• Ability to liaise confidently, concisely and professionally with clients and design team members by phone, email and in person, being proactive where appropriate.
• Ability to liaise confidently, concisely and professionally with utilities providers by phone, email and in person, negotiating the best solution for our clients

Supervision

• Make sure all documentation is of a high quality and the information conveyed is accurate and robust.
• To assist department members and other staff with queries.
• To monitor team performance and individual team member performance to resolve issues when required and liaise with the Technical Director or Human Resources, where necessary

General

• Completion of daily timesheets accurately and efficiently
• Maintain a high standard of integrity in professional, personal and financial

matters

• Build/maintain good relations with colleagues and external partners
• Work flexibly and efficiently to maintain the highest professional standards
• Ensure a continued professional development is maintained
• Ensure effective management of the Health and Safety of self, team and clients alike
• Ensure the highest level of commercial confidentiality is maintained at all times
• Act in accordance with the policies and procedures laid down by Whitecode Design Associates
• To undertake any other ad-hoc duties as may reasonably be required

Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Flexitime
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Gravesend, DA11 9EU: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Utilities: 2 years (preferred)

Work Location: Hybrid remote in Gravesend, DA11 9EU