Urgent Eye Admin Assistant Ashford, Kent, South East England, England
Job description
The Ophthalmology Department are looking for an organised individual to join the Urgent Eye Administration Team, working alongside the clinical team to help deliver this emergency service efficiently. This is a fast paced environment so you would need to work well under pressure.
Manage and monitor patients through their treatment pathway ensuring compliance to RTT and local waiting time Standards.
Act as first point of contact on behalf of the consultant and the Trust and deal effectively with all enquiries from GPs, patients, other departments within the Trust and all other departments, in line with Trust Values.
The organisation is currently launching its new improvement focus in the form of an improvement
system called We Care. The We Care System is a fundamentally new model that the organisation will
be shifting to, it champions empowerment, promotes innovation and will bolster the connection and
collaboration of staff throughout the organisation.
The We Care System utilises a multi-layered approach to improvement allowing staff to develop and
produce a variety of ideas to combat the issues and problems that have been identified. The system
allows for the deployment of:
- Strategic Initiatives which are long term projects and focus led and driven by our executive
- Trust Priority Improvement Projects which are short term projects allocated to a range of
and breakthrough objectives
- Ward Based OMS which delivers daily management and continuous improvement on the
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
