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The Global Sales Intern, London, supports the London GSO teams in day-to-day activities across all brands within Marriott International. The Global Sales Intern supports the team with pre-planning for events, including tradeshows, roadshows, and any customer related events and the following;

• Perform general office duties to support the team.
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in Empower which involves sales activities and trends.
• The position will be based in the Global Sales Office London.

CANDIDATE PROFILE - Education and Experience

• High School diploma or equivalent required
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel or Restaurant Management required
• Fluent English required (written and spoken) and any additional European languages beneficial, although not essential

JOB SPECIFIC TASKS

DUTIES

• To assist with all reasonable projects that are assigned
• Assist in coordinating travel opportunities including Tradeshows, industry roadshows, sales appointments, familiarization trips
• To become familiar with GSO accounts by markets
• To support efforts to identify Development Accounts
• To manage special projects when applicable
• To develop and demonstrate understanding and knowledge of key hotels and destinations
• To prepare presentations for special sales activities and events.
• To assist with schedules and meeting setups
• To handle internal and external guest opportunities to ensure guest satisfaction
• To ensure paperwork is processed to clients, other departments, etc., in a timely manner.
• Produce quarterly production reports per manager
• Maintain updated list of key contacts and each Marriott International property worldwide
• Organize all correspondence per account and lead and set up tasks for relevant follow up

COMPETENCIES

ADAPTABILITY

• Advocates and demonstrates continuous improvement by adjusting to new ways as conditions and priorities change which may include learning new skills
• Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change
• Able to work with different levels of management and management styles as needed in position

COMMUNICATION

• o Keeps work group informed, speaks and writes clearly and concisely
• Actively listens to other recommendations while seeking clarification and offering alternatives as appropriate
• Communicates in a timely, proactive manner, receives directions and feedback well
• Prepare and review written documents (e.g., daily logs, memoranda, reports), including proofreading and editing written information to ensure accuracy.

JOB RELATED BUSINESS FOCUS

• Actions support key business values of customer service, associate satisfaction, and financial success
• Demonstrates pleasant, helpful and accurate service to internal and external customers
• Efficiently purchases and utilizes resources to produce quality products

PLANNING & ORGANIZING

• Sets priorities and establishes a realistic action plan while anticipating potential issues impacting the plan
• Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources, meets deadlines, and follows through on assignments

PROBLEM SOLVING

• Directs problems to higher level or applicable department for resolution

TEAMWORK

• Works well in a team environment
• Acts as a liaison with other resources/departments as appropriate
• Collaborates and builds trust among others, treats people fairly, equally and respectfully.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

TECHNICAL EXPERTISE

• Demonstrates requisite technical expertise as defined by the position.

WORK HABITS

• Demonstrates commitment and reliability in getting the job done efficiently, in a timely manner, professionally and accurately
• Balances multiple projects simultaneously and maintains the personal, technical and professional skills needed to perform job duties
• Consistently strives to improve these skills and represents staff and division positively

SKILLS AND KNOWLEDGE

• Highly motivated, ability to prioritize and organize work projects
• Good written and verbal communication skills
• Works well under pressure and offers flexibility when last minute projects are required
• Good IT knowledge- ability to use standard software applications including Excel
• Ability to manage electronic real time communication channels
• Sales and customer service oriented
• Languages are an advantage but not essential
• Ability to ensure security and confidentiality of customer and company information