Underwriting Assistant - Surety London, England
Job description
General information
City: London
Country: United Kingdom of Great Britain and Northern Ireland
Creation Date: 21-Jul-2023
Employment Type: Permanent
Employment Type: Full time
Ref #: 1234570406
Description & Requirements
Job Title: Surety Underwriting Assistant
Department: Global Surety
Location: London
Duration: Permanent
Liberty Mutual Surety™ is seeking an Underwriting Assistant in our London, UK office to provide administrative and underwriting support for our Surety Underwriting team. This is an excellent opportunity for an experienced support professional seeking a specialized, stable and rewarding career providing outstanding assistance to a diverse set of internal and external customers. Successful Surety Underwriting Assistants are goal-oriented, results-driven, and passionate about exceeding customer expectations. They also thrive in a fast-paced environment by working on a variety of highly complex duties which vary each day, and embrace our culture which rewards employees for their accomplishments, values the diverse ideas they generate, and both encourages and applauds the impact they make in our company and global communities.
About the Department:
Liberty Mutual Surety, a business unit member of Liberty Mutual Insurance, is the largest Surety company in the United States and worldwide. We specialize in providing surety bonds for construction firms, manufacturers and suppliers, and commercial enterprises for corporations and individuals on an account and transactional basis and conduct business worldwide through fronting relationships and Liberty owned subsidiaries, with bonds issued in over 60 countries. We pride ourselves on our outstanding service to agents and customers throughout our field offices across the U.S., and in Mexico, Canada, Brazil, Chile, Colombia, Peru, UK, Germany, Italy, France, Belgium, Spain, Netherlands, Singapore, Hong Kong, and Australia. We are committed to our value proposition of building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service, and is dedicated to the communities we serve and values highly a diverse workforce.
Key Responsibilities:
Assist in the portfolio management of Surety business in UK & Ireland as assigned.- Process Surety business through data entry activities, producing error free work through strong attention-to-detail. This includes but is not limited to: prepare and execute new bonds, riders, enter rates and code new business, bond issuance, renewals, cancellations, endorsements, and reinstatements.
- Provide underwriting support to Surety Underwriting team (Underwriters, Managers, etc) and market leading service to internal and external customers, including brokers and clients within a defined territory. Assists with customer enquiries and questions, as well as the input of new bond transactions.
- Retrieve and update information using various systems as appropriate, including billing, work flow and database systems. Prepare and verify documents for accuracy prior to entering into systems.
- Proactive management of receivables and assistance with billing, premium and commission discrepancies upon request.
- Management and maintenance of surety bank accounts including cash allocations, reconciliations and preparation of bank documentation.
- Excellent verbal and written communication skills to engage with internal and external customers.
- Review and reconciles internal system reports as directed by Manager
- Apply independent judgment to complete complex or specialized assignments/tasks working within defined policies and procedures to optimize planned business results.
- Apply technical knowledge of Surety Operations Processing policies and procedures acquired through experience in job area or through technical training. Identifies opportunity for process improvement and shares with manager and peers
- Perform technical support within the office and assist in the resolution of problems as appropriate.
- Process, coordinate and/or validate data and documents to ensure quality and customer satisfaction.
- Provide administrative and general office/clerical support as needed. May participate on key special projects as requested, and perform additional assignments as instructed by manager.
Skills and Experience:
- Relevant insurance or banking experience or related Underwriting Assistant experience with an emphasis in supporting complex transaction workflow.
- Learns quickly and demonstrates an open attitude when facing new problems, processes, or procedures. Takes advantage of diverse sources by proactively seeking information to solve problems.
- Able to work effectively in a diverse team environment as well as independently.
- Demonstrates the ability to prioritize own work flow and complete assignments in a high-volume work environment producing accurate, error-free work in order to accomplish the most important individual and business objectives.
- Strong PC skills, specifically Word, Excel, PowerPoint and Outlook.
About Liberty Specialty Markets (LSM):
Liberty Specialty Markets is part of Liberty Mutual Insurance Group, a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success. That is why “Put People First” is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
Offering a vibrant and inclusive environment and committing to their career development.- Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
- Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
- A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
For more information, please follow the links below:
https://www.libertyspecialtymarkets.com/gb-en/careers/working-for-us
https://www.libertyspecialtymarkets.com/gb-en/careers/diversity-inclusion-wellbeing/diversity-and-inclusion
