Underwriting Assistant Northampton, England
Job description
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Recruitment Advert – Underwriting Assistant
Job Title Underwriting Assistant
Department New Business
Hours 37.5 hours per week. Primarily Monday to Friday 9.00am to
5.30pm with Saturday working on a rota basis
Holiday 28 days per annum +3 bank holidays (Christmas, Boxing Day,
NYD)
Salary Market Rate
About Billing Finance
Billing Finance is a family owned vehicle financing Company based on the outskirts of Northampton. We focus on
customers with non-standard credit profiles that may not fit the automated underwriting processes of other lenders.
Our mission is to help get all our people, including customers and staff “where they need to be” by “putting them at
the heart of everything we do”.
Our three key values are:
We work as a team
We promote ownership
We are friendly and fair.
Being a family run Company, we treat our staff like family, going on trips away, social gatherings, and supporting the
local community through charity endeavours. The successful candidate will not only have a successful and fulfilling
career with us but will also receive a fantastic range of benefits.
We currently have approximately 80 staff members, so if you want to join a Company that wants to make a difference
then apply today!
About the role
This role sits within our New Business department and supports the Underwriting process. In this role you will be
administering the onboarding process of new customers including checking documents, inputting customer
information onto the system, completing verification calls and answering queries from both brokers and customers.
Key Responsibilities:
Answering incoming calls and directing the call to the relevant person/department.
Producing finance documents for new agreements and forwarding them to the relevant broker in a timely manner.
Moving new proposals out of the credit searching error queue for further underwriting.
Adding joint hirer details to pending proposals
Processing welcome packs and the scanning/filing for new agreements when required.
General office duties as and when required.
Eligibility Criteria
Successful candidates will need to be able to demonstrate the following experience, behavioural competencies, and
our Company values:
Experience and skills 1. At least one year’s experience in an administrative position
2. Financial services experience is desirable but not essential
3. Excellent attention to detail
4. Ability to work under pressure
5. Excellent time management skills
6. Previous experience liaising with customers on the phone is essential
7. Previous experience of explaining terms and conditions to customers is
desirable but not essential
Competencies 1. Integrity
2. Accountability
3. Communication
4. Self-Development/ Personal Motivation
5. Flexibility
6. Teamwork and Cooperation
7. Client Service
Values 1. We work as a team
2. We promote ownership
3. We are friendly and fair
The Recruitment Process and How We Will Use Your Data
The recruitment process will involve obtaining information and/or exchanging it with the following organisations to
assist with our pre-employment checks prior to interview.
Credit Reference Agencies – to complete a soft credit check to understand your financial history
CIFAS – to check both National and Internal databases for fraudulent activity. The personal information we
have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest
conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused
certain services or employment. Your personal information will also be used to verify your identity. Further
details of how your information will be used by us and Cifas, and your data protection rights, can be found
https://www.cifas.org.uk/fpn.
To complete these checks you will be asked to provide your address history for the past six years, along with your
full name and date of birth.
We may also ask for proof of your right to work status or evidence of any qualification or experience prior to being
offered employment. Further information on how we collect and use your data during the recruitment process can be
found in our Recruitment Privacy Policy here.
Billing Finance is an equal opportunities employer and will make any reasonable adjustments to accommodate any
candidates with a disability.
