Job description
Virgin Active have long committed to inspiring both new and current members to live an active life. There is a whole lot more to Virgin Active, there is a number of employees who work behind the scenes to support our clubs in delivering world class exercise experiences. We are looking for a Sales Trainer to join our Membership Team.
As a Sales Trainer, you will facilitate, deliver and follow up for all Membership Consultants and Front of House Assistants across the UK to increase overall sales competence.
The role:
- Ability to scope, design, deliver and evaluate sales training across the business that align with the sales strategy set by the Executive Team.
- Facilitate and follow up with all Membership Consultants and Front of House Assistants across the UK to increase overall sales competence
- Continuously evaluate the effectiveness of learning programmes and improve sales training programmes including sales techniques, product knowledge and customer service skills
- Travelling across our clubs in the UK to deliver training
- Monitoring team members' performance, which includes call quality, tour quality and updating processes and training documentation
What qualities does a Sales Trainer need to join Virgin Active?
- Strong communication skills with the ability to present information to all levels and confidently deliver recommendations
- Strong facilitation skills
- Committed to service excellence and selling with a supportive approach, with great attention to detail and problem solving abilities
- Integrity in selling
- Being a team player and a positive representative of the sales team with a collaborative approach to work
- Passion for training and empowering team members
- The ability to work autonomously,
- Ability to present training evaluation data effectively
- Ability to interpret sales data critically and present in a concise way
- An agile approach, with the ability to respond to business needs quickly
Our Perks
- 25 days (excluding bank holidays) annual leave – and we want you take them
- Access to People's Pension, with our contributions up to 3%
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes and PT sessions to discounts on health and beauty treatment and products
- Obviously so many discounts across the Virgin Group, from Virgin Media to Virgin Atlantic - who doesn’t love a discount!
- BUPA dental insurance, accessing dental experts whenever you need
- Vitality health insurance. Vitality offer a range of exclusive discounts too!
- Life Assurance at 4 times your annual salary, though this is one benefit we hope you won't need.
- Financial fitness is just as important as physical, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges
- Access to ePoints, offering loads of online discounts to retailers such as Amazon, ASOS and Adidas
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best