UK Head KYC Client Onboarding Glasgow, Scotland
Job description
UK Head of KYC Client Onboarding
Glasgow or Northampton
As a Barclays UK Head of KYC (Know Your Customer) Client Onboarding, you will be responsible for managing teams onboarding/completing KYC for clients onboarding to the Corporate and Investment Bank. For this role, you will line manage onboarding team leaders and oversee day to day activities of the team as well as stakeholder reporting. Protecting Barclays Corporate and Investment Bank against regulatory and/or reputational risk from financial crime is also part of your responsibilities.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances.
• Accounting for meeting the Regulatory obligations in the execution of Customer Due Diligence checks undertaken as part of KYC
- Managing day to day service delivery to the Corporate and Investment bank and ensuring our clients are reviewed in line with AML policy
- Driving strategy in region in conjunction with Financial Crime and Front Office
- Spearheading change initiatives and process improvement across Onboarding function in region and globally
- Navigating robust compliance and regulatory training across all staff and locations
- Identifying, escalating and resolving key productivity and control issues and trends
- Monitoring and reporting of key performance and control indicators
- Supervising Onboarding Team Leaders and driving operational improvements during new procedure role out across regional jurisdictions
• An exceptional leader with the ability to successfully build and manage teams and functions
- Demonstrates gravitas with the ability to manage and influence at a senior executive level across both internal and external stakeholders and clients
- Extensive Operational Management experience and understanding
- Experience of Operational Banking/Financial Services experience
• Exceptional problem-solving skills and ability to balance the need to meet regulatory requirements along with excellent client and colleague engagement
- Process optimisation experience across complex, regulatory in nature processes
- Detailed understanding of Investment and Corporate Banking industry, specifically focused on AML/KYC processes
- Numerical and analytical skills gained in a professional environment with a proven track record in financial services industry
Where will you be working?
Glasgow
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.
Northampton
Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.
We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.
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