Job description
Position Purpose:
*Field Based in the greater Baltimore, MD area*
The CHEP LVR (Class A) Transport Driver will be responsible for executing full truck load and/or multiple stop truckload deliveries and collections daily utilizing Class 8 equipment (Tractor/Trailer). They will be responsible for route and volume optimization through the development of customer and internal support partnerships. They will be actively involved in the development and implementation of key growth components of the CHEP LVR Program. This will include partnering with multiple internal functions, building, and executing project plans as well as leading teammates through training of new processes.
Major/Key Accountabilities:
- Operate a CHEP operated tractor/trailer combo (or similar equipment) in compliance with all DOT Regulations and CHEP Safety requirements
- Execute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possible
- Maintain and be responsible for the ongoing mechanical and physical operation of all equipment assigned to them. This will include ensuring preventive maintenance, pre and post trip inspections and all physical damage reporting and repairs.
- Work with local customers on program compliance to drive efficiencies and increase collection volumes
- Document all delivery and collection data (times, mileages, volumes, customer comments, etc.) and communicate to CHEP LVR support personnel
- Visit potential collection locations to explain the CHEP LVR Program, gather data/information with the goal being adding locations to the Program’s customer base
Measures:
- DOT & Safety Compliance
- On Time Performance/Customer Service Levels
- Operational Cost Optimization
- Total Pallets Delivered/Collected
- New Customer/Location Growth
- LVR Program Cost Performance
Authority/ Decision Making:
- Customer Issue Resolution
- Delivery/Collection Prioritization
- Working Autonomously
- Working within a Matrix Environment
Key contacts:
Internal:
- Asset Recovery Reps, LVR Coordinators, Customer Service Field Reps, Service Center/Operations Supervisors, Clerks and Managers
External:
- Key Retail & Manufacturing Customers (Local level), NPDs (Local level), Potential Customers (Local Level)
Qualifications:
- Class A DOT Driver License
- Minimum 2 years Tractor-Trailer driving experience
- Must have a clean driving record
- Must be able to obtain and maintain a DOT medical card with no restrictions
- Ability to hook and unhook trailers from tractors
- Willing to lift 65 lbs. on an as needed basis
- Able to execute and optimize provided delivery/collection routes
- Able to develop relationships with new customers
- Strong Analytical skills
- Able to lead peers
- Comfortable working autonomously
- On-the-fly Problem Solving
- Strong communication skills
Experience:
- 2 years minimum Tractor / Trailer Class A Driving Experience
- Multi-stop driving
- DOT & Safety Compliance Ownership
- Route Optimization/Management
- Local Customer Relationship Building
Skills and Knowledge:
- DOT Regulations
- Basic Microsoft Office (Excel, Outlook)
- Routing Management Apps/Software (Desired)
- Customer Service Programs
Languages:
Essential:English
Desirable: Spanish
Job Type: Full-time
Pay: From $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Supplemental pay types:
- Bonus pay
Trucking home time:
- Home daily
Trucking route:
- Local
- Regional
Experience:
- Tractor Trailer Driving: 2 years (Required)
License/Certification:
- CDL A (Required)
Work Location: On the road