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Wenzel’s the Bakers Troubleshooting Manager role:

Location: Unit 8 Ocean Retail Park, Burrfields Rd, Portsmouth, PO3 5NP

Unit 13 Whiteley Village, Whiteley, Hampshire England, PO15 7PD

To find out about Wenzel's please follow the link, You can also find us on Instagram, Facebook and Twitter.

What we offer:

• Free meal provided every shift and 50% off all other food.
• Enrolment to company pension scheme
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and bonus schemes
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
• Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support

Pay & Hours:

We offer a competitive pay of £32,000 per annum with a contract of 42 hours a week

About You:

We are looking for an experienced retail manager to be our Troubleshooting Manager to oversee the daily operations of our stores and to work alongside the Area Manger

You will have an understanding of how to identify sales drops and how to maximise sales in store

Enable to lead, train, and motivate a team with a hands-on approach.

Excited to work in a fast-paced environment.

Be adaptable and able to solve problems.

You must own your vehicle to travel around stores - Fuel card provided

What are we looking for?:

Experience in retail management - Ideally Shop Manager level

Experience with team leading or supervising within food service or a retail
setting.

A good communicator with a track record of success in previous roles.

Able to take responsibility within a face paced environment and provide
high levels of customer service

Training and development of staff members

What you will be responsible for:

A Troubleshooting Manager will not have one set store, they will be supporting and training stores within their divisional area that are either underperforming or may have new members of staff that need further training to achieve the required level of the role.

Your job is to spend time in a store running certain shifts and identifying key changes needed to improve sales and customer service.

A weekly report is to be done on the findings and changes already implemented so this can be followed up by the area manager or assistant area manager.

Next Steps:

If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT