Find More Than 10K+
United Kingdom Jobs

Are you an empathetic person with excellent customer services skills, looking for an interesting and varied role. We’re looking for people who have the qualities and skills we feel would most benefit our clients; professionalism, empathy, kindness and understanding, and a desire to develop their own knowledge and skills.

We are transforming our homeless service to improve homelessness prevention, reduce temporary accommodation and end street homelessness. To be successful in this role, you will have ability to provide a comprehensive housing advice /options/ statutory homeless service to those in housing need specifically from the Homes for Ukraine project. A tailored service to address customers underlying causes of homelessness to produce long term solutions which will address their current and any future housing need. You will demonstrate knowledge of the Department for Levelling Up, Housing and Communities (DLUHC) driven Homes for Ukraine programme in the UK

Following a re-structure of the Housing Services Department we are now seeking a number of exceptional candidates who will be part of a team that is driving service improvements and innovation to ensure that the Housing service provides an effective, efficient and high quality housing options service.

The Council is currently piloting new arrangements for dealing with homeless applications to greatly enhance the use of online processing and telephone assessment. Therefore the role is hybrid working, employees would split their time between working from home and attendance at our Civic Offices.

You will be passionate about delivering a professional customer centred high-quality housing service that consistently impresses our customers whilst enhancing our reputation.

You will be part of a transitional change to staff working in an agile manner and to implement the housing services approach to agile working ensuring that housing services are delivered effectively.

You will be an energetic and an excellent communicator who works as part of a team that always seeks to understand first and create simple ways to keep people informed about things that are important to them.

You will apply huge personal integrity coupled with resilience to be part of a team that is known for delivering and keeping its promises. Your team will get things done on time, to the highest standards and learn quickly when things go wrong.

With infectious and unwavering levels of enthusiasm, inspiration and motivation you will be part of a team that is responsible for the day to day delivery of the Prevention Service

Bexley is an outer London Borough with the best of both worlds, located between the hustle and bustle of London and the Garden of England, Kent. Within the borough we have award winning parks, open spaces and listed heritage sites.