Travel Passenger Officer Birmingham, England
Job description
Travel Passenger Officer
Grade 3 £23,194 - £29,438 (Consultation grade - subject to formal evaluation under the Pay Equity Review)
Working 36.5 hours per week
Work base - Across Birmingham and hybrid working
The Children and Young Peoples’ Travel Service (CYPTS) provide 6,000 children and young people for whom without transport provision would not be able to attend education.
As a Travel Passenger Officer, you will be responsible for Passenger Assistant allocation and co-ordination. You will be responsible for supervising and deploying Passenger Assistants, an agile 400+ workforce. You’ll will work closely with parents, schools and our transport operators to give our children and families a first-class service.
You’ll have a good understanding of the challenges faced by children and young people with special educational need and their families. Using your skills in information gathering, great communication and getting good resolutions, you’ll put children and families at the heart of what you do.
The role will offer hybrid working with travel across Birmingham. As a Travel Passenger Officer there will be a requirement to travel to school sites, transport operator sites and travelling on school routes where required
Please upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.
Closing date 10/09/2023 at 23.59
“Shortlisting will take place w/c 11/09/2023 with Interviews for this post taking place w/c 25/09/2023”
For informal enquiries about this exciting opportunity, please email us at [email protected]
Ref: BCC1401
We welcome applications from people with caring responsibilities and flexible working options will be considered.
An Enhanced Disclosure and Barring Service (DBS) check will be undertaken
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI) apply for a visa .
Job Description and Person Specification
