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Overview:

As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions. Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential. This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals. Some of the benefits of working for the Y include:

What we offer

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults and families. Our competitive wage and benefit package includes:

• Free Y membership.
• Access to an Employee Assistance Program

What you offer?

Reporting to the Camp Director, the Otonabee Summer Wilderness Guide implements and facilitates the delivery of quality recreational programs, services and experiences to children and youth aged 4 to 16 enrolled at Camp Otonabee. The Wilderness Guide ensures that children and youth have a positive experience leading to personal growth through fun and rewarding recreation in the backcountry. This position fosters self-esteem as well as problem solving and conflict resolution skills in program participants, while working to create an atmosphere of safety, belonging and positive development in accordance with Y policies and procedures.

The Wilderness Guide presents a professional appearance and attitude at all times, and ensures excellent customer service is provided to members and participants by proactively addressing concerns or issues and escalating them to the Camp Director, as necessary. This position ensures that health and safety regulations and YMCA-YWCA policies and procedures are upheld. The Wilderness Guide adheres to and ensures that the mission, purpose, image and core values of the YMCA-YWCA of the National Capital Region are conveyed to members, staff and volunteers with every interaction.

The Wilderness Guide will be responsible for the setup, take down and supervision of program areas while in the back-country and onsite at Camp Otonabee. The Wilderness Guide will function as a team member and will lead program delivery for a group of campers.

Some of the tasks of this position include:

• Responsible for the setup, take down and supervision of program areas while in the back-country and onsite at Camp Otonabee.
• Function as a team member and will lead program delivery for a group of campers
• position ensures that health and safety regulations and YMCA policies and procedures are upheld.
• Perform some housekeeping responsibilities – sanitation of equipment, cleaning program areas, etc.
• Assist in set up and take down of program areas and equipment while in the back-country and at Camp Otonabee
• Participate in swimming, canoeing, rock climbing, kayaking, horseback-riding and other activities

What qualifications and abilities are we looking for?

At YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

The successful candidate will have the following:

Language

• Ability to work in English

• Bilingualism an asset

Experience, Skills, and Abilities

• Current National Lifeguard Certification and/or Bronze Cross
• Current Wilderness First Aid or Wilderness First Responder Certification
• Current Standard First Aid & CPR “C” certification
• Paddle Canada, Swift Water Rescue, or other relevant certifications are strongly considered as assets for this position
• Well-developed interpersonal, conflict resolution skills and relationship building skills
• Ability to establish rapport and excellent communication with children, members, staff and volunteers
• Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
• Knowledge of risk mitigation in the back-country and while on out trips in a variety of weather and water conditions
• Must adjust communication styles effectively as they interact with people from varied and diverse backgrounds and age groups
• Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with program participants, members, staff and volunteers
• Communication is verbal and physical, can be in groups or one on one
• Ability to maintain calm demeanor in stressful situations
• Ability to be energetic and outgoing
• Ability to give first priority to the campers’ needs
• Ability to be self-motivating, enthusiastic and have strong leadership skills
• Committed to the healthy development of children
• Ability to use a variety of communication devices; cell phone, satellite phone, and SPOT device

Additional Requirements:

• Applicants must already have a valid permit to work in Canada.
• Criminal Reference Check for the Vulnerable Sector, not more than 6 months old is required
• Annually all staff must complete the mandatory training for the Protecting Children, Youth, and Vulnerable Persons, and submit the certificate of completion.

Core Competencies:

• Effective Interactive Communication: the ability to transmit and receive information clearly and communicate effectively to others by considering their points of view in order to respond appropriately. It includes using tact and diplomacy in all communications as well as the ability to convey ideas and information, both orally and in writing, in a way that brings understanding to the target audience.
• Integrity: Demonstration of conduct consistent with values and ethics
• Teamwork and collaboration: The ability to collaborate effectively with others, to be part of a team and to promote quality work through effective contribution to others’ efforts.
• Concern for Health and Safety: Demonstrating high concern for the health and safety of all team members and participants, giving extra attention to Y’s guidelines on workplace safety.
• Service Orientation: Focusing one’s efforts on discovering and meeting the clients’ needs. It implies a desire to help or serve others, to meet their needs.
• Risk Management: Ability to apply knowledge and skills to identify potential risks in advance, analyze them and take precautionary steps to reduce/curb the risk.
• Relationship Building: The ability to build and/or maintain reciprocal and friendly relationships with networks of people who may be able to partner or assist in moving an agenda forward or furthering the organization’s goals.
• Quality Focus: Taking pride in ensuring that tasks are completed with a focus on accuracy and quality by monitoring and checking work or information, insisting on clarity of roles and functions, planning, etc.
• Leadership: Taking a role as leader of a team or other group. It implies a desire to lead others using soft power and interpersonal skills

About diversity and inclusiveness at the Y:

Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+.

How to apply?

All internal applicants must inform their supervisor of their intention to apply for the position. Internal applicants can apply only after completing the probationary period of their current job, unless approved by People and Culture.

Applications must be submitted to the YMCA of the National Capital Region, and all cover letters should be addressed to Marisa Yeomans. Please send applications to Acting Camp Program Supervisor, Marisa Yeomans ([email protected])

Thank you for your interest. Only those selected for an interview will be contacted.

The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.

Please advise in advance if you require any accommodation during this process. We believe all people have the right to live free from discrimination or harassment of any kind.