Travel Consultant Salford, North West England, England
Job description
We are currently recruiting for Travel Consultants to join our brand new centre in Manchester.
This is an exciting opportunity to be part of a new team and help shape a great place to work in culture as well as day to day, and with ambitious growth plans over the next year, career progression is a clear option to those with the passion and drive.
We are looking for Motivated, Passionate people, who are Accountable, display great Teamwork and do so with Integrity.
This isn’t just another travel company, we have taken great steps to make sure that you have everything you need to feel comfortable at work, no hot desk chicken coop with us!
The office environment offers
- Free tea, coffee and fruit infused water
- Cycle Hub with 94 spaces and electric vehicle charging pods
- Quiet and wellness rooms for occasional privacy, phone and video calls
- Drying room and showers
- Onsite nursery Kids Planet offering discounts
- An onsite post office, convenience store, café, gym, restaurant and bar so you can socialise and unwind with your team
- All this just a few moments walk from exchange quay tram stop
Key responsibilities of the role:
- Answering phone calls and email to create bespoke experiences.
- Receiving warm inbound leads and upselling/cross selling high end travel experiences.
- Booking the components of a travel itinerary.
- Sending follow up communications on active bookings by email.
- Providing exceptional external and internal Customer Service and Sales support.
Role requirements:
- Have a proven history of successfully meeting targets including upselling within a fast paced Contact Centre environment.
- Be a passionate about building relationships with customers and colleagues.
- The drive to deliver and enhance the end-to-end Customer Experience.
- Possess excellent communication skills
- Demonstrate a professional, positive, upbeat and friendly personality who works as part of a team.
There has already been a lot of interest in joining us at this exciting time, so If you feel you are who we are looking for please apply below!
Job Types: Full-time, Permanent
Salary: £22,000.00-£24,000.00 per year
Benefits:
- Canteen
- Casual dress
- Company events
- Free or subsidised travel
- On-site gym
- Transport links
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to Commute:
- Salford (required)
Work Location: In person
Reference ID: TCOct
Expected start date: 02/10/2023
