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Role: Transport & Customs Support Administrator

Location: Warrington, Cheshire

Contract type: Full time

Build a career with confidence

At Carrier, you’re joining the world leader in healthy, safe, sustainable and intelligent building and cold chain solutions. We create solutions that matter for people and our planet – and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by The Carrier Way – our vision, values and culture.

As an employer of choice, we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carrier’s greatest assets are the expertise, creativity and passion of our employees – and we’re excited for you to join the team.

About the role

The role is part of Carrier Transicold, industry leader, providing customers around the world with advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems.

Working within the Supply Chain team this role is necessary to ensure we receive and store relevant compliance documentation in the required format for all imported shipments. Once a process has been created the role will require the daily maintenance of paperwork and on a monthly basis carrying out audits against lists to ensure all documentation has been received and stored.

The role will also involve supporting the warehouse team with the paperwork required for part returns and covering for the Transport and Customs Specialist as required with booking transport requirements and preparing relevant templates to ensure goods cross without delays.

Benefits:

• Possibility to develop career in the company's structure

• All necessary trainings and support in onboarding process

• 25 days of holidays + bank holidays

• Possibility to work 1-2 days from home

• Gym membership

• Annual health check

• Annual merit increase

• Medical insurance

• Dental insurance

• Pension scheme

Requirements:

• Previous administrative experience (ideally in Transport, Logistics, Supply Chain etc)
• Very good Excel skills
• Attention to details
• Strong communication skills
• Great organizational skills
• Ability to work with deadlines

As a Transport & Customs Support Administrator, you will be responsible for:

Compliance Documentation

• Retrieve and store transport documents, invoices and declarations received daily by email, ensuring they are saved with the correct naming convention
• Download documents from transport providers portals and chase any missing documents
• Check folders and emails for missing paperwork
• Produce lists of missing documents

Document Audits

• Audit monthly report to ensure all related paperwork has been received and is stored
• Chase missing paperwork update report
• Escalate and resolve any issues with receiving missing documentation from relevant parties

CTUK Part Returns (PR) Warehouse Support

• Working with our Warehouse team manage the list of PR items received and raise corresponding invoice and delivery note templates for PRs to be exported
• Support Warehouse with updating Part Returns system (e-care) with relevant dates

Holiday Cover for Transport & Customs Specialist

• Arrange transport requirements as requested by Sales Support team and other departments and provide relevant paperwork
• Monitor shipments from factories and suppliers in EU and ensure paperwork is issued to customs brokers in timely manner
• File relevant paperwork as received from transport providers

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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