Job description
AEX Recruitment are currently recruiting for a Nightshift Transport Clerk on behalf of a global recognised distribution company based in Watford.
Working On a 4 on 2 off shift pattern.
Main Duties :
Reporting to the Operations Manager you will provide full support to the Transport Team with regards to all transport administration. Having previous transport related administration and customer service experience with some financial understanding, gained within a fast paced distribution environment, the ideal candidate would be flexible. Accounting,administration would be an advantage.· Work closely with the Accounts and Finance teams in order to fully understand Customer and Suppliers requirement and expectations.
· Record all cost and revenue against vehicles daily
· Ownership of TMS with live updating
· Driver hours calculations for payroll
· Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
· Answering and responding to all incoming calls in a prompt and polite manner.
· Liaising with the management team ensuring the smooth operation of the transport department.
· Ensure all inbound/outbound paperwork is completed promptly and accurately
· Monitor and chase documentation in support of the transport operation.
· Produce statistics as and when required.
· Undertake administrative and filing duties to meet needs of the Transport Department.
· Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
· Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder’s experience
· Dealing with customer and supplier enquiries and complaints from investigation through to closure.
· Ensuring that customer requirements are administered in a timely controlled and recorded manner.
· Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
Enter accurate data on to all internal systems and reports
· Maintain data security and integrity in line with business needs.
· Creation of customer KPI reports
· Collation of accurate data to create customer invoices
· Maintain a safe working environment that complies with all aspects of the company’s H & S Policy
Job Types: Full-time, Temp to perm
Salary: Up to £26,236.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Night shift
Ability to commute/relocate:
- WATFORD: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: WAT020