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Job Description

Are you passionate about communications? Do you love to build engaging and creative communications that can help engage others? We could be the team for you!

The Transport Communications Team sit in the Customer Experience & Digital Team working with the Transport Platform team, the Transport Business Unit and Transport Customer Services. It’s an exciting time as we’re ambitious to build the best communications and engagement for all of our Transport colleagues.

This role will suit someone who’s used to managing their own workload with minimal oversight as we’re a team covering lots of varied and interesting work, from creating engaging colleague comms, embedding cultural change, shaping the engagement agenda and people plan, and much more! That said, support is
always available as we're part of an outstanding team that bring lots of experience to the table.

You’ll also be involved in building an inclusive team culture to be proud of, supporting people activity across the team. You will support both planning and delivery of the comms strategy, ensuring messaging is aligned to our Group Strategy and bringing stories from the Transport team to life.

Join us and you’ll be part of an environment where people care deeply about their work and the impact it has on colleagues, customers, and communities. We want success for all our team members, so we'll collectively help shape your development plan to give the best results.

About the role
You'll help deliver the communication and engagement plan for the Transport business, ensuring communications are delivered on time and add value for our colleagues across Transport.

You’ll help to create multi-channel content using innovative
and creative solutions which helps our people stay informed, connected, and valued.
You’ll keep an ear to the ground to find out what’s happening within the labs and teams; researching and writing compelling good news stories that will be interesting to colleagues locally, and Group wide.
You’ll also be involved in working with other communication colleagues in Consumer Lending, GCOO and Group Corporate Affairs to ensure we are strategically aligned and working collaboratively, sharing content and
best practice, supporting the core Group values.
Our team is made up of fantastic mix of colleagues across the business and engineering and you’ll be working with different colleagues to create a people agenda for everyone.

What experience do you need?

A natural people person, you’re at ease talking to peers, partners, and stakeholders alike and are comfortable challenging where appropriate.
Highly collaborative and great at building lasting relationships with stakeholders.
Hardworking and proactive. You're always keen to go above and beyond, looking to exceed expectations.
An excellent communicator with a strong understanding of communication principles.
Able to translate technical language and make it simple and clear, using innovative ways to get often detailed and complicated messages across.
Passionate about people, inclusion, and purpose.
Curious about our business and what we’re doing to deliver for colleagues and customers.

What skills are we looking for?

Committed, a self-starter with the ability to work independently

• Planning and running large, hosted calls.
• Able to analyse information and make recommendations.
• Use of the Microsoft 365 suite of apps to create fantastic content including slideshows, infographics, banners and logos. Using SharePoint, Outlook and Yammer to design and deliver end-to-end communications

We’re a hybrid working team based remotely and in the office. We’ll provide you with a diverse and energising environment that focuses on equal opportunity and supports career progression. A role within our team will provide the chance to work flexibly and collaboratively. We’ll take your personal and
professional development very seriously and enable you to make a positive difference to the overall teams' mission.

So, if you have the skills, background, and outlook we're seeking and this opportunity appeals then get in touch, we'd love you to join our team.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.