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We’re on a mission to build the world’s greatest social bank. We believe that banking needs to change for the better. When money is used correctly, it can transform our daily lives and positively impact the planet.

We’re searching for a resourceful and enthusiastic Transaction Monitoring Manager, to become part of our Fincrime Operations team. The successful candidate will take a leading role in designing and executing Kroo’s transaction monitoring strategy by working closely with the 1st line Operations teams, the Head of Fincrime and the MLRO. This role will report directly to the Head of Business Operations.

About the Team

We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company’s mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people’s lives for good.

What you’ll do:

• Own the effective design and implementation of the monitoring rules to help manage Kroo’s AML/Fraud risks.
• Perform statistical analysis of transaction monitoring rules results, in order to improve the execution of Kroo’s monitoring strategy.
• Liaise with the Product teams, when required, to implement system changes, report issues and request the implementation of new features.
• Prepare the 1st Line Operations teams for any rules changes and carry out an impact analysis to ensure operational readiness.
• Execute system testing to ensure that the financial crime risks are accurately captured by Kroo’s systems and produce records of evidence.
• Collaborate with the second line of defence, Head of Financial Crime and the MLRO to implement rules as required by regulatory recommendations.
• Develop MI and produce reports to present for senior management and the Board.

About You

• 3+ years experience in a similar field in the financial services, preferably in retail banking.
• Demonstrable knowledge of AML policies and procedures to address financial crime risks and application of a risk-based approach.
• Exceptional analytical thinking and data interpretation and ability to produce meaningful MI, facilitate business decisions using data and make recommendations.
• Excellent communication and interpersonal skills, be able to analyse and present your ideas to senior management and C-Suite executives.

What You’ll We Offer

• 35 total days holiday (25 annual leave, 8 bank holidays, 1 Kroo bank holiday [June 24th],and 1 day off during the week of your birthday)
• 3 personal health days
• An employer-sponsored volunteer programme (up to 4 hours per month supported by our partner Matchable)
• Access to Spill, our mental health support partner
• A workplace pension, with 5% employee contribution and a 3% employer top off
• After 1 year of service, access to £500 from the Kroo Learning Fund for career-relatedL&D
• All equipment you need to work remotely effectively, with a Mac laptop as standard
• Access to our modern, bustling office in Manchester
• Access to our Cycle to Work scheme
• Access to our Electric Car scheme
• An enhanced parental leave policy
• Room to grow and excel within a fast-paced, high growth start-up

Diversity

We are firmly committed to creating and maintaining a diverse and inclusive workplace in which all employees are valued, respected, safe, supported, and listened to without judgement or prejudice. These principles apply to all, regardless of race or ethnicity, age, gender, gender identity or expression, national origin, sexual orientation, mental or physical ability, religion, appearance, political beliefs, educational background, class, and position or tenure within the company. Diversity, Equity, and Inclusion are central to the direction we take at Kroo, and are considered across all aspects of our business.

Office/remote working

Working remotely has changed many of our lives for the better and we are behind continuing the benefits of flexibility. We have a beautiful office in Manchester, which, when used for the right things, can be a useful and powerful tool. Currently, we see a blended model of working 1-2 days a week in the office, so candidates that are able to travel in occasionally are the best fit for our current working practices. Please note: Our ambition is to be a truly 24/7 customer-focused bank. In order to achieve this, you'll be working shifts across 5 days (Monday - Sunday) and 37.5 hours per week.