Job description
Training Manager
Glasgow
As a Barclays Training Manager, you will be joining our Talent & Development team, and you will manage the delivery and facilitation of virtual classrooms and face to face sessions, through the leadership of a team of Trainers. This is a great opportunity for you to join a diverse team, where you’ll be working closely with colleagues across the function to optimise the utilisation of trainers, analysts, venues, and other development resources.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
• Managing the training delivery team across various sites and virtual classrooms through observation, coaching and robust development planning
- Driving the standards and professional capability of the delivery, analyst and operations teams
- Ensuring that the team is resourced and equipped to deliver trainings
- Working closely with the Learning Demand Manager to ensure new learning demand is managed and expedited in line with the functional SLAs
- Overseeing the application of evaluation and measurement methodology
- Reviewing and improving learning experiences to constantly deliver successful outcomes
- Leading the Operations team and helping with resource scheduling and troubleshooting to ensure that resource is assigned to Events and development activity optimally
- Reviewing the evaluation of development solutions, and highlighting any need for improvement, contingency or removal from portfolio
What we’re looking for:
- Knowledge of the full learning cycle, being able to apply in practice
- Practical knowledge of current thinking and trends in learning and development
- Ability to analyse data to provide meaningful insights to change and improve functional processes
- Highly proficient in the use of Excel and PowerPoint in order to manipulate data and professionally present the findings
Skills that will help you in the role:
- Recognised L&D or Training qualifications would be ideal but not essential
- HR background or a good knowledge of learning at a regional/group level across Barclays would be advantageous
- High-level commercial acumen, knowledge of the economy, market and customer trends affecting the business would help you thrive into this role
- Knowledge of the learning cycle from TNA, design, deployment & evaluation
Where will you be working?
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.
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