Training and Support Officer

Training and Support Officer Darlington, North East England, England

Citizens Advice
Full Time Darlington, North East England, England 11750 - 12750 GBP ANNUAL Today
Job description

Position: Training and Support Officer

Location: Darlington

Closing date: 10 March 2023

Role details

Job title:
Training and Support Officer

Location:
Darlington

Salary:
£11,750 - £12,750

Salary pro rata:
No

London allowance:
No

Hours per week:
18.5

Type of contract:
Permanent

Closing date for applications:
REPLACEMENT_STRING03-10

Closing time:
17:00

Please email for job / application pack: [email protected]

Citizens Advice Darlington, Redcar & Cleveland have an exciting opportunity for a Training & Support Officer with an advice background to join our team. You will be based at Darlington, working closely with the Advice Services Manager and the volunteer management team to ensure high quality training and support for all trainees. You will ensure volunteers and staff meet case recording standards and Quality of Advice in line with Citizens Advice standards and support take up of CPD within the whole service.

Working in line with our Volunteer strategy you will work to key performance indicators for recruitment and training. You will be responsible for ensuring that the volunteers are trained to exceptional standards for face-to-face telephone and email advice channels.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

Training and Support Officer
Citizens Advice

https://www.citizensadvice.org.uk/about-us/about-us1/
London, United Kingdom
Clare Moriarty
$25 to $50 million (USD)
501 to 1000 Employees
Non-profit Organisation
Civic, Welfare & Social Services
1939
Related Jobs

All Related Listed jobs

Hotel Receptionist
Hellaby Hall Hotel and Leisure Rotherham, England 9.5 GBP HOURLY Today

Candidates must be organised, well presented, have excellent customer service skills, able to work under pressure in a fast paced environment, work well as part

office administrator
TC Young Edinburgh, Scotland 11903 - GBP ANNUAL Today

Administration Assistant

TC Young are looking to recruit an administrator to join their Edinburgh office. This is an office based...

Marketing & Office Assistant
Adapt ID binbrook, England 20000 - 24000 GBP ANNUAL Today

Answering telephone and responding to email enquiries. Strong understanding of social media platforms, algorithms and best practice.

Legal Services Administrator
Bedfordshire Hospitals NHS Foundation Trust Luton, East of England, England 25147 - 27596 GBP ANNUAL Today

To provide administrative support within the Legal Services Department to enable the effective conduct of all its functions including, but not limited to,

Customer Service Advisor
Recra Consulting Leicester, England 24000 GBP ANNUAL Today

You need to be passionate about listening to customers, about communication with customers effectively and taking ownership of their query through to a